UK Reliability Directory

Mazda 3 (BM/BN)

Production Years: 2013 - 20195 Documented Faults

The third-generation Mazda 3 (BM/BN), produced from 2013 to 2019, is widely regarded as one of the best-handling and most stylish family hatchbacks on the UK market. Evolving the "Kodo" design language, it introduced a premium-feeling interior and Mazda's "Skyactiv" technology, which focused on lightweight construction and efficient, naturally aspirated engines. In the UK, it is positioned as a driver-focused alternative to the Volkswagen Golf and Ford Focus, prized for its tactile steering, crisp gear changes, and a level of mechanical "honesty" that is increasingly rare in its segment. Reliability is exceptionally high for the petrol-powered Skyactiv-G models, with the 2.0-litre unit being the standout choice for long-term dependability. However, the BM/BN generation does have specific areas for caution, most notably the 2.2-litre Skyactiv-D diesel engine, which can suffer from carbon buildup in the intake manifold and oil strainer issues if maintenance is neglected. Common minor complaints include the "ghost touch" phenomenon on the infotainment screen, where the display registers phantom inputs, and failing motors for the power-folding wing mirrors, a very common and annoying fault across many Mazda models from this era. When buying a used BM/BN Mazda 3 in the UK, the priority should be finding a well-maintained 2.0-litre petrol example with a full service history. Prospective owners should listen for excessive road noise, as the 3 has slightly less sound insulation than some German rivals, and verify that the folding mirrors and infotainment screen operate smoothly. Check the paint for stone chips, as Mazda's finish is famously thin, and ensure that the oil has been changed at least every 10,000 miles to protect the longevity of the engine. A well-kept Mazda 3 remains one of the most engaging and risk-free used cars in the family hatchback class.

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Common Faults & Reliability

These are the most common documented problems for the Mazda 3 (BM/BN), sorted by their typical impact and frequency.

Infotainment Ghost Touching

low severity

The touchscreen registers inputs that aren't happening, often while the car is stationary or in slow traffic.

Est. repair cost:£200–£500

Folding Mirror Motor Failure

low severity

The plastic gears in the mirror motor strip, causing the mirrors to get stuck or make a clicking noise.

Est. repair cost:£150–£300 per mirror

2.2 SkyActiv-D DPF and Oil Dilution

high severity

Short-trip town use causes frequent interrupted DPF regenerations on the 2.2 diesel, allowing diesel to dilute the engine oil. This can accelerate timing-chain, turbo and bottom-end wear. The problem is severe enough to warrant regular oil-level checks between services.

Est. repair cost:£300–£4,000
View All 5 Documented Issues

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