Cookie Policy

This Cookie Policy explains how Matter Logic Limited (Company No. 16768499), trading as IsItAGoodCar, uses cookies and similar technologies on our website. For full details on how we process your personal data, see our Privacy Policy.

1. What are Cookies?

Cookies are small text files stored on your device when you visit a website. They're widely used to make websites work more efficiently, provide a better user experience, and give information to the site owners.

2. How We Use Cookies

We use cookies to enhance your experience, ensure security, and understand how our website is being used. We don't use advertising, tracking, or third-party marketing cookies.

3. Types of Cookies We Use

Essential Cookies (No Consent Required)

These cookies are necessary for the website to function and can't be switched off in our systems. They're usually only set in response to actions you take — like setting your privacy preferences, logging in, or filling in forms. Under UK law (PECR Regulation 6), these cookies are exempt from consent requirements because they're strictly necessary.

• Session Cookies (csrftoken, sessionid)

  Purpose: Security and authentication. Helps protect against Cross-Site Request Forgery (CSRF) and keeps your login session going. Duration: Session or up to 1 year.

• Stripe Cookies

  Purpose: Strictly necessary for secure payment processing and fraud prevention when using Stripe checkout. These cookies are set by Stripe and are governed by Stripe's Privacy Policy. Duration: Session.

Analytics Cookies (Consent Required)

These cookies let us count visits and traffic sources so we can measure and improve our site's performance. They help us know which pages are most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and anonymous. These cookies are only set with your explicit consent.

• Google Analytics (_ga, _ga_*, _gid)

  Purpose: Collect anonymised usage data (pages visited, time on site) to help us improve the service. Duration: Up to 2 years. Provider: Google LLC.

• Microsoft Clarity (_clck, _clsk, CLID)

  Purpose: Capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products and services. Duration: Up to 1 year. Provider: Microsoft Corporation. See the Microsoft Privacy Statement.

4. Managing Your Preferences

You can use the Cookie settings control on our website to review or update your optional analytics choices at any time, including enabling Google Analytics or Microsoft Clarity separately.

You can also control and delete cookies through your browser settings. Here are links to cookie management instructions for the most popular browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that disabling essential cookies may affect how our website works.

5. Contact Us

If you have any questions about our use of cookies, please contact us or email support [at] isitagoodcar.com.