Reliability Guide

Common GWM Problems

Select a model below to discover known faults, common MOT failures, estimated repair costs, and buying tips.

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About GWM Reliability

Great Wall Motor (GWM) is one of China's largest privately owned automotive manufacturers, and launched in the UK in 2022 with the Ora Funky Cat (now renamed Ora 03). The brand focuses on retro-styled electric vehicles with high standard specifications and competitive pricing. GWM also produces the Haval SUV range and the Poer pickup, though only the Ora EV range is currently sold in the UK. In the UK, GWM is distributed by International Motors (the importer of Subaru and Isuzu), and serviced through a network that overlaps with Subaru dealers. Reliability has been mixed—early reports praised the interior quality and equipment levels but highlighted software glitches, 12V battery drain, and charging flap failures. The brand offers a comprehensive warranty, but long-term data on battery degradation and component durability is still limited given the car's recent launch. UK-specific considerations include a modest dealer network (around 30–40 service points), parts availability that can be slow for body panels and electronic components, and insurance groups that are reasonable for an EV of this size. The Ora 03's modest 193-mile WLTP range makes it more suited to urban and suburban use than long-distance touring, and real-world range can drop significantly in cold UK winters. Depreciation has been steep—the Ora Funky Cat/03 has lost value quickly on the used market, which represents a bargain for second-hand buyers but a concern for new purchasers. The brand is best suited to urban commuters who value equipment levels and distinctive styling, and less suited to those needing long-range capability or a dense service network.

Common GWM trouble spots

  • Infotainment lag and software UI quirks, especially on early models—improved with over-the-air updates.
  • Charging flap release failure, preventing easy access to the charging port; may require emergency release cable.
  • Intrusive safety chimes and alerts that can be difficult to silence while driving.
  • Limited spare parts network in the UK can lead to long repair times, particularly for body panels.
  • 12V battery drain when left unused for more than a few days—keep on a trickle charger if parking for extended periods.
  • 3-pin charger recall for overheating risk—ensure the updated cable has been supplied.

What to check on used GWMs

  • Check the charging port flap for smooth opening and closing; some owners have reported the latch mechanism sticking or failing entirely.
  • Test the facial recognition and voice control systems, as these are core tech features that can be temperamental in cold weather.
  • Verify that the car has received the latest software updates to address early infotainment lag, translation issues, and connectivity bugs.
  • Inspect the interior trim for any loose panels, as early build quality was slightly inconsistent across units.
  • Check the health of the 12V auxiliary battery—unexpected drain is a known issue if the car is left unused for several days.
  • Ask if the 3-pin "granny" charging cable has been replaced under the safety recall for overheating and arcing risk.
  • Test the 360-degree camera system for stitching accuracy and image clarity, particularly in low-light conditions.
  • Verify the condition of the tyres and suspension; the car's relatively heavy kerb weight can accelerate tyre wear on UK roads.

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