What is the Infotainment Crashes problem on a 2018 Audi A1 Mk2 (GB)?

Common Problems with the
2018–2021 Audi A1 Mk2 (GB)

We've identified 1 known issue that can affect the 2018–2021 Audi A1 Mk2 (GB). None are considered critical, but they're worth knowing about before you buy.

Known Issues

Serious

Moderate

Minor

The 2018–2021 period has an average number of reported issues compared to other Audi A1 Mk2 (GB) year periods.

All Known Issues

Infotainment Crashes

MinorElectrics & Electronics

The MMI screen can freeze or go black, often requiring a software update from Audi.

Most affected: All models

Estimated cost: £0–£300Affects: 2018–2021Often appears around: Low mileage

Typical symptoms

•Frozen screen
•No Apple CarPlay connection
•System reboots

What to inspect before you buy

✓Verify software version
✓Test connectivity

Buying Tips for the 2018 Audi A1 Mk2 (GB)

✓Check the infotainment software is up to date to avoid screen freezes
✓Listen for rattles from the dashboard and door cards (some early cars were poorly finished)
✓Ensure the 1.0 TFSI (3-cylinder) has been serviced correctly to protect the turbo
✓Test the lane-keep assist; it can be overly intrusive on some early software versions

2022–2024 Audi A1 Mk2 (GB)