IsItAGoodCar
Reliability Guide

Common Problems with the
2023 Audi e-tron SUV

Audi's first electric SUV was facelifted and renamed Q8 e-tron for the 2023 model year: a revised front end, 114kWh battery (106kWh usable) on 55 models with charging power raised to 170kW, longer range and updated software, sold alongside the Sportback until production finished in February 2025.

What changed for 2023

  • •Renamed Audi Q8 e-tron (and SQ8 e-tron) - the MLB Evo generation itself is unchanged
  • •Bigger battery packs: 114kWh gross/106kWh usable on the 55 Q8 e-tron; 100kWh on the 50
  • •DC peak charge rate lifted from 150kW to 170kW; range improved to roughly 370-400 miles WLTP
  • •Revised bumpers, new grille, standard heat pump on most variants

Common MOT watch-outs

  • !Corroded/uneven brake discs from decades of regen-light urban use still write MOT advisories
  • !12V auxiliary battery discharge faults leave late cars unable to wake the charging system
  • !Tyre wear and kerbed 21-inch alloys on heavy (2.6-tonne) SUVs
3
Known Issues
0
Serious
2
Moderate
1
Minor

All Known Issues

Charging Port and Onboard Charger Faults

ModerateElectrics & Electronics

The motorised charge port lock can fail trapping the cable, and the onboard AC charger module can develop faults preventing home charging while DC rapids still work.

Est. Repair Cost: £0–£3,000
Warning Signs:

Charge cable stuck or won't insert, MMI shows charging malfunction, Works at DC rapids but not home charger, Slow or no AC charging

What to Inspect:
  • Test charging at both home and public chargers
  • Check for charge port lock operation
  • Verify no charging error messages in MMI
Verified by IsItAGoodCar Research Team

Air Suspension Leaks

ModerateSuspension & Chassis

The optional air suspension can develop leaks causing the car to sag unevenly, with compressor failure if left unrepaired.

Est. Repair Cost: £500–£2,000
Warning Signs:

Uneven ride height after parking, Compressor running constantly, Suspension warning light

What to Inspect:
  • Inspect ride height after standing overnight
  • Cycle through height settings
  • Listen for hissing from wheel arches
Verified by IsItAGoodCar Research Team

Software Glitches and MMI Issues

MinorElectrics & Electronics

The MMI infotainment system can suffer screen freezes, spontaneous reboots, and connectivity problems, sometimes resolved by software updates.

Est. Repair Cost: £0–£300
Warning Signs:

MMI screen freezing or going black, Bluetooth and app connectivity drops, Phantom warning messages

What to Inspect:
  • Check for pending software updates
  • Test all connectivity features
  • Verify MMI behaves consistently
Verified by IsItAGoodCar Research Team

Buying Tips for 2023 Audi e-tron SUV

  • A 2023-on Q8 e-tron is a materially better car than a 2019-22 e-tron for range and resale
  • Confirm the battery warranty (8 years/100,000 miles) still has coverage left on the specific car
  • Any e-tron Sportback/Q8 e-tron pair under the same entry: check which badging and battery the car actually has