IsItAGoodCar

Common Problems with the
2023–2024 BYD Seal

We've identified 4 known issues that can affect the 2023–2024 BYD Seal. None are considered critical, but they're worth knowing about before you buy.

4
Known Issues
0
Serious
0
Moderate
4
Minor

All Known Issues

Infotainment / App Connectivity Glitches

MinorElectrics & Electronics

Early Seal owners have reported occasional issues with the BYD smartphone app and 4G connectivity within the car.

Most affected: Design, Excellence AWD

Estimated cost: £0 (software fix)Affects: 2023–2024Often appears around: Any

Typical symptoms

  • •App not syncing
  • •In-car navigation losing signal
  • •Spotify/media app log-outs

What to inspect before you buy

  • ✓Test app connectivity
  • ✓Check signal strength in various areas
  • ✓Verify latest OTA updates

Slow Touchscreen Responsiveness

MinorElectrics & Electronics

The large rotating touchscreen can be sluggish to respond to inputs, particularly when switching radio stations or adjusting settings. The voice control system is also prone to mishearing commands.

Most affected: All trims

Estimated cost: £0 (Software update)Affects: 2023–2024Often appears around: Any

Typical symptoms

  • •Delayed response to touch inputs
  • •Voice control mishearing commands
  • •Radio station changes taking several seconds

What to inspect before you buy

  • ✓Test screen responsiveness across all menus
  • ✓Try voice commands during test drive

Child Presence Sensor False Alarms

MinorElectrics & Electronics

The child presence detection sensor in the rear seats can trigger false alarms, causing the car alarm to go off while charging. This can be resolved by disabling the sensor via the infotainment.

Most affected: All trims

Estimated cost: £0 (Software setting)Affects: 2023–2024Often appears around: Any

Typical symptoms

  • •Car alarm going off while charging
  • •Repeated false alerts
  • •Unable to charge without alarm triggering

What to inspect before you buy

  • ✓Test charging with doors closed
  • ✓Ask if the child presence sensor has been disabled

Numb and Inconsistent Steering

MinorSteering

The steering feels disconnected and numb around centre, then suddenly becomes more responsive mid-corner, particularly in Comfort mode. This can make the car feel unpredictable.

Most affected: All trims

Estimated cost: £0 (Design trait)Affects: 2023–2024Often appears around: Any

Typical symptoms

  • •Disconnected steering feel
  • •Sudden nose-dart into corners
  • •Inconsistent weight through steering

What to inspect before you buy

  • ✓Test drive in Sport mode
  • ✓Check steering responsiveness at various speeds

Buying Tips for the 2023 BYD Seal

  • ✓Test the AWD system (if applicable) for smooth power delivery and no drivetrain whine
  • ✓Check the heads-up display (HUD) for clarity and alignment
  • ✓Ensure the door handles pop out reliably when the car is unlocked

Browse 2023–2024 BYD Seal in our Directory

View MOT history, registration data, and reliability scores for 2023–2024 BYD Seal vehicles.

View 2023–2024 Directory

Other BYD Seal Year Periods

2023–2024

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