Reliability Guide

Common Problems with the
2012–2016 Citroën C3 (Mk2)

We've identified 4 known issues that can affect the 2012–2016 Citroën C3 (Mk2). 1 of these are serious faults that could be expensive to repair.

4
Known Issues
1
Serious
1
Moderate
2
Minor

All Known Issues

Electric Power Steering (EPAS) Failure

SeriousSteering

The EPAS steering column can fail intermittently or completely, causing heavy or unassisted steering. This is a known PSA Group weakness of this era and can be dangerous at low speeds.

Est. Repair Cost: £400–£900
Warning Signs:

Heavy steering at low speed, Power steering warning light, Steering feels intermittent

What to Inspect:
  • Test steering at low speed and during parking
  • Check for power steering warning light on startup
Verified by IsItAGoodCar Research Team

DPF Clogging on e-HDi (Short Trips)

ModerateExhaust & Emissions

The e-HDi diesel models are prone to diesel particulate filter clogging on short urban journeys, triggering limp mode and expensive forced regenerations.

Est. Repair Cost: £200–£1,200
Warning Signs:

Anti-pollution warning light, Limp mode, Cooling fan running after shutdown

What to Inspect:
  • Ask about typical journey types
  • Check for DPF-related invoices
Verified by IsItAGoodCar Research Team

Suspension Top Mount Noise

MinorSuspension & Chassis

Front suspension top mounts can wear prematurely, leading to knocking or creaking noises.

Est. Repair Cost: £150–£300
Warning Signs:

Knocking over bumps, Creaking when steering

What to Inspect:
  • Turn the steering wheel from lock to lock while stationary
Verified by IsItAGoodCar Research Team

Central Locking Actuator Failure

MinorElectrics & Electronics

The door lock actuators can fail, preventing remote locking or unlocking of individual doors. The driver's door is usually the first to go.

Est. Repair Cost: £80–£200
Warning Signs:

One door will not lock remotely, Central locking warning light, Key fob range reduces

What to Inspect:
  • Test all doors with the key fob
Verified by IsItAGoodCar Research Team

Buying Tips for 2012–2016 Citroën C3 (Mk2)

  • Check the operation of the panoramic windscreen blind; the tracks can jam.
  • Inspect the front suspension top mounts for knocking or creaking.
  • On early 1.4/1.6 VTi petrols, check the oil level and look for timing chain rattle.