Common Problems with the
2023–2024 DS Automobiles DS 7 Crossback / DS 7

We've identified 2 known issues that can affect the 2023–2024 DS Automobiles DS 7 Crossback / DS 7. None are considered critical, but they're worth knowing about before you buy.

Known Issues

Serious

Moderate

Minor

The 2023–2024 period has 1 more issue than the DS Automobiles DS 7 Crossback / DS 7 average across all year periods.

All Known Issues

E-TENSE Charging Port Latch

ModerateElectrics & Electronics

The charging cable can sometimes become stuck or the door may refuse to open due to a faulty locking actuator.

Most affected: E-TENSE (PHEV)

Estimated cost: £150–£350Affects: 2019–2024Often appears around: Any

Typical symptoms

•Charging cable won't release
•Charging flap won't open
•Actuator noise but no movement

What to inspect before you buy

✓Test cable release multiple times
✓Check flap alignment
✓Emergency release operation

Infotainment and Screen Glitches

MinorElectrics & Electronics

The large central touchscreen can be prone to freezing, lagging, or failing to load certain menus like climate control.

Most affected: All trims, especially early models

Estimated cost: £0–£400 (software vs hardware)Affects: 2017–2024Often appears around: Any

Typical symptoms

•Unresponsive touchscreen
•Bluetooth connection drops
•Climate control lag

What to inspect before you buy

✓Test all menus during drive
✓Check for latest software updates
✓System reboot history

Buying Tips for the 2023 DS Automobiles DS 7 Crossback / DS 7

✓Test the Active Scan Suspension by driving over various surfaces to ensure the ride remains composed
✓Check the panoramic sunroof (if fitted) for smooth operation and leaks
✓Ensure the E-TENSE hybrid versions have been regularly updated with the latest software

2019–2022 DS Automobiles DS 7 Crossback / DS 7