IsItAGoodCar
Reliability Guide

Common Problems with the
2024 Ford Explorer EV

2024 launch year: the Cologne-built Explorer EV finally reached UK buyers with 52kWh, 77kWh and 79kWh MEB powertrains and Ford's tilting SYNC Move cabin.

What changed for 2024

  • •MEB-based electric crossover built at Cologne
  • •52kWh Standard Range, 77kWh Extended Range RWD and 79kWh AWD
  • •14.6-inch tilting SYNC Move touchscreen with hidden locker
  • •Ford-specific damper tuning and tyres compared with the VW ID.4
  • •Launch delayed from late 2023 to mid-2024

Common MOT watch-outs

  • !Uneven tyre wear and kerbed 20 and 21-inch alloys
  • !Corroded brake discs from light regenerative braking
  • !Worn suspension bushes and drop links on heavier AWD cars
3
Known Issues
0
Serious
2
Moderate
1
Minor

All Known Issues

SYNC Move Motorized Tilting Screen Cable Harness Strain

ModerateInterior & Trim

The 14.6-inch central touchscreen tilts up to 30 degrees. The internal ribbon cable harness can catch or stretch with repeated tilting, causing intermittent display flickering or loss of touch response.

Est. Repair Cost: £0 (Warranty / £350–£750)
Warning Signs:

Screen flickers when adjusted for angle, Screen fails to lock in vertical position, Private locker compartment behind screen fails to open

What to Inspect:
  • Tilt the SYNC Move screen through its full arc multiple times
  • Verify locking mechanism for hidden storage
Verified by IsItAGoodCar Research TeamUpdated

MEB Platform 11kW AC On-Board Charger Handshake Interruption

ModerateElectrics & Electronics

The on-board AC charging unit shared with MEB platform vehicles can trigger communication timeouts with certain domestic 7kW smart wallboxes, resulting in incomplete overnight charging.

Est. Repair Cost: £0 (Software update)
Warning Signs:

Charging session halts after 20 minutes, FordPass app alerts "Charging Paused", Red warning LED on charge port

What to Inspect:
  • Test AC charge cycle with a Type 2 cable
  • Verify latest software updates are installed via FordPass
Verified by IsItAGoodCar Research TeamUpdated

Haptic Steering Wheel Touch Slider Sensitivity

MinorElectrics & Electronics

The capacitive touch buttons on the steering wheel can suffer from accidental activation when turning or fail to register swipe gestures for volume and cruise control.

Est. Repair Cost: £0 (Software calibration)
Warning Signs:

Volume jumps unexpectedly when turning wheel, Speed limit assist resets on accidental touch, Unresponsive cruise control toggles

What to Inspect:
  • Test all steering wheel touch buttons and sliders during test drive
Verified by IsItAGoodCar Research TeamUpdated

Buying Tips for 2024 Ford Explorer EV

  • Check for a flat 12V battery or deep-sleep warnings after the car has stood
  • Test AC and DC charging, including the handshake with a domestic wallbox
  • Verify all recall and software campaigns have been completed
2025
Check a 2024 Ford Explorer EV by Registration