SYNC Infotainment Freezes and Door-Latch Faults
MinorElectrics & ElectronicsSYNC 2 and SYNC 3 touchscreens can freeze, go black or suffer Bluetooth dropouts. Door-latch mechanisms can fail preventing proper locking or causing phantom door-ajar warnings.
Most affected: All trims
Estimated cost: £0-£350Affects: 2012–2019
Typical symptoms
- •Frozen infotainment screen
- •Phone pairing drops
- •Door will not latch or unlock consistently
What to inspect before you buy
- ✓Test media and phone functions on the drive
- ✓Open and close every door repeatedly
- ✓Check dealer history for software updates