IsItAGoodCar
Reliability Guide

Common Problems with the
2023 Ford Transit Custom Mk2 (V710)

Launch-year V710 vans are effectively the proving ground for Ford’s new electronics stack, so dealer campaign history matters more than mileage alone.

What changed for 2023

  • •All-new V710 generation launches
  • •New SYNC 4-based cabin with much broader driver-assistance tech
2
Known Issues
0
Serious
2
Moderate
0
Minor

All Known Issues

SYNC 4 and Module Software Glitches

ModerateElectrics & Electronics

Early V710 vans can suffer frozen screens, unavailable camera systems or random driver-assistance warnings that usually need software updates rather than hardware.

Est. Repair Cost: £0–£300
Warning Signs:

Frozen or rebooting infotainment screen, Parking cameras or sensors unavailable, ADAS warnings on start-up with no clear mechanical fault

What to Inspect:
  • Test every camera and assistance system during the drive
  • Check dealer records for software or module campaign work
Verified by IsItAGoodCar Research Team

12V Battery Drain and Low-Voltage Faults

ModerateElectrics & Electronics

Telematics, accessories or repeated short runs can flatten the 12V battery, triggering stop-start and electrical warnings long before the van feels mechanically worn.

Est. Repair Cost: £150–£450
Warning Signs:

Flat battery after standing, Stop-start unavailable, Random low-voltage or module communication warnings

What to Inspect:
  • Ask for a battery health report
  • Look for aftermarket wiring or signs the van has spent long periods standing unsold
Verified by IsItAGoodCar Research Team

Buying Tips for 2023 Ford Transit Custom Mk2 (V710)

  • ✓Prioritise examples that have already been back to Ford for early software and module updates.
2024
Check a 2023 Ford Transit Custom Mk2 (V710) by Registration