IsItAGoodCar
Reliability Guide

Common Problems with the
2023 Ford Transit Custom Mk2 (V710)

Launch of the all-new V710 generation featuring independent rear suspension, a lower cabin floor, 13-inch SYNC 4 touchscreen, and Euro 6d-Temp EcoBlue, PHEV, and E-Transit powertrains.

What changed for 2023

  • •All-new V710 platform launches with semi-trailing arm independent rear suspension
  • •SYNC 4 cockpit with standard 13-inch landscape touchscreen and 5G connectivity
  • •Powertrain choices encompass 2.0 EcoBlue diesel, 2.5 petrol PHEV, and full-electric E-Transit
  • •Innovative mobile office tilting steering wheel option for commercial paperwork

Common MOT watch-outs

  • !Uneven rear tyre scrub if alignment is compromised on independent rear suspension
  • !Electronic parking brake calibration faults causing service-required warnings
  • !Headlamp aiming faults and ADAS radar/camera sensor misalignment on early builds
6
Known Issues
1
Serious
5
Moderate
0
Minor

All Known Issues

2.0 EcoBlue Wet Timing Belt Degradation

SeriousEngine

The 2.0 EcoBlue diesel engine uses an oil-lubricated internal wet timing belt. Infrequent oil changes, stretched intervals, or diesel fuel dilution from incomplete urban DPF regenerations cause the rubber belt compound to degrade, shed debris, and clog the oil pump pickup strainer, culminating in oil starvation and engine failure.

Est. Repair Cost: £1,200–£4,800
Warning Signs:

Low engine oil pressure warning lamp illumination, Top-end valvetrain rattle or clatter on cold start, Rubber particulate contamination visible in drained oil or filter

What to Inspect:
  • Examine service invoices for strict annual oil changes using exact Ford specification oil
  • Request inspection of the oil strainer or filter housing for rubber shed material
  • Check dipstick level for rising oil indicating repeated fuel dilution
Verified by IsItAGoodCar Research TeamUpdated

SYNC 4 and Module Software Glitches

ModerateElectrics & Electronics

Early V710 vans can suffer frozen screens, unavailable camera systems or random driver-assistance warnings that usually need software updates rather than hardware.

Est. Repair Cost: £0–£300
Warning Signs:

Frozen or rebooting infotainment screen, Parking cameras or sensors unavailable, ADAS warnings on start-up with no clear mechanical fault

What to Inspect:
  • Test every camera and assistance system during the drive
  • Check dealer records for software or module campaign work
Verified by IsItAGoodCar Research TeamUpdated

12V Battery Drain and Low-Voltage Faults

ModerateElectrics & Electronics

Telematics, accessories or repeated short runs can flatten the 12V battery, triggering stop-start and electrical warnings long before the van feels mechanically worn.

Est. Repair Cost: £150–£450
Warning Signs:

Flat battery after standing, Stop-start unavailable, Random low-voltage or module communication warnings

What to Inspect:
  • Ask for a battery health report
  • Look for aftermarket wiring or signs the van has spent long periods standing unsold
Verified by IsItAGoodCar Research TeamUpdated

AdBlue SCR System and NOx Sensor Failures

ModerateExhaust & Emissions

Euro 6d EcoBlue diesel models utilise Selective Catalytic Reduction requiring AdBlue fluid. Constant short-distance urban multi-drop routes prevent the exhaust system reaching operating temperatures, causing AdBlue injector crystallisation, dosing valve blockages, or failure of upstream and downstream NOx sensors triggering engine restart lockouts.

Est. Repair Cost: £350–£1,100
Warning Signs:

Engine management warning light illuminated on the instrument cluster, Dashboard AdBlue malfunction alert with a non-resettable engine restart countdown, Excessive AdBlue consumption or erratic fluid level readings

What to Inspect:
  • Run an OBD-II diagnostic scan for stored SCR, reductant heater, and NOx sensor fault codes
  • Inspect the AdBlue dosing injector area under the exhaust pipe for white crystalline crusting
  • Verify whether any emissions sensors or dosing modules have been renewed under Ford warranty
Verified by IsItAGoodCar Research TeamUpdated

Common-Rail Diesel Injector Failures

ModerateFuel System

Continental common-rail high-pressure piezo injectors on the 2.0 EcoBlue can suffer internal electrical circuit faults, nozzle solenoid sticking, or fuel delivery variance. This leads to rough idling, audible combustion knock, cylinder misfires, and restricted performance limp-home mode.

Est. Repair Cost: £400–£1,500
Warning Signs:

Severe engine shake or lumpy idle during warm-up, Sudden hesitation and powertrain service warning light under acceleration, Black exhaust smoke and poor fuel economy on motorway runs

What to Inspect:
  • Check live diagnostic cylinder balance rates for injector fuel compensation anomalies
  • Inspect injector wells in the cylinder head for unburnt diesel seepage or blow-by carbon
  • Review dealer repair paperwork to see if individual injectors were replaced under technical bulletins
Verified by IsItAGoodCar Research TeamUpdated

DPF Soot Loading from Urban Multi-Drop Driving

ModerateExhaust & Emissions

Vans kept strictly on short urban journeys or stop-start parcel delivery routes fail to reach the sustained exhaust gas temperatures required to execute passive or active Diesel Particulate Filter regenerations. Soot accumulates rapidly, leading to exhaust backpressure warnings, oil dilution, and limp mode.

Est. Repair Cost: £250–£1,200
Warning Signs:

DPF filter overload warning message on the instrument screen, Engine cooling fans running continuously after turning off the ignition, Sluggish throttle response and inability to exceed 50 mph in limp mode

What to Inspect:
  • Check DPF differential pressure sensor readings and calculated soot saturation levels
  • Check the engine oil level on the dipstick for signs of rising level from aborted regeneration fuel washing
  • Inquire about past usage profile, ensuring the van has completed regular open-road runs
Verified by IsItAGoodCar Research TeamUpdated

Buying Tips for 2023 Ford Transit Custom Mk2 (V710)

  • Prioritise examples that have already visited a Ford dealer for early software campaign flashes
  • Verify the 12V battery state of health to prevent phantom electronic error message cascades
  • Check the full Ford service book to ensure approved EcoBlue low-ash engine oil was used