IsItAGoodCar
Reliability Guide

Common Problems with the
2025 Jaecoo 5

The Jaecoo 5 arrived in the UK in late 2025 as a high-value compact crossover, offering a 145 hp 1.6-litre turbo petrol engine with a 7-speed DCT alongside the all-electric Jaecoo E5 variant.

What changed for 2025

  • •UK market introduction in late 2025 following dynamic debut at the Goodwood Festival of Speed
  • •Launch of 145 hp 1.6-litre turbo petrol paired with 7-speed dual-clutch transmission
  • •Availability of all-electric Jaecoo E5 featuring a 61.1 kWh LFP pack and 248-mile WLTP range
  • •Standard portrait 13.2-inch touchscreen and 540-degree surround-view camera system

Common MOT watch-outs

  • !Headlamp aim alignment variance on early assembly batches requiring optical beam correction
  • !Front suspension lower ball joint and anti-roll bar link boot pinch on aggressive road bumps
3
Known Issues
0
Serious
1
Moderate
2
Minor

All Known Issues

7-Speed Dual-Clutch Transmission Hesitation and Low-Speed Surging

ModerateGearbox & Transmission

On 1.6-litre turbocharged petrol variants equipped with the Getrag-sourced 7-speed dual-clutch transmission (DCT), the gearbox calibration exhibits notable hesitation during low-speed manoeuvres and urban crawl. When pulling out at junctions or navigating roundabouts, the transmission control unit delays clutch take-up before abruptly engaging, causing a jerky surge forward. In Normal drive mode, aggressive throttle mapping exacerbates this trait, causing the vehicle to lurch unexpectedly when easing on and off the throttle. Switching to Eco mode dulls response, but low-speed drivability remains unrefined on typical UK stop-start roads.

Est. Repair Cost: £0–£350 (Software calibration / dealer reflash)
Warning Signs:

Hesitation or sudden pause when pulling away from junctions, Abrupt, jerky clutch bite and vehicle surging in stop-start urban traffic, Inconsistent throttle response between Normal and Eco drive modes

What to Inspect:
  • Execute several stop-start pull-aways and low-speed three-point turns during the test drive
  • Toggle between Eco and Normal drive modes to evaluate throttle sensitivity and clutch take-up
  • Ask the franchised dealer whether the latest transmission control unit software update is installed
Verified by IsItAGoodCar Research TeamUpdated

Central Touchscreen Interface Latency and Climate Control Reliance

MinorElectrics & Electronics

The Jaecoo 5 features a minimalist dashboard that eliminates almost all physical switchgear, delegating temperature, fan speed, seat heating, and drive assistance controls entirely to a 13.2-inch vertical central touchscreen. In daily use, the infotainment processor suffers from noticeable input latency, frequently failing to register first-time finger taps on virtual buttons. Navigating nested menus to adjust air conditioning or demisting while driving causes significant driver distraction. Early software builds can also exhibit intermittent Apple CarPlay or Android Auto disconnects, requiring a complete infotainment reboot to restore smartphone mirroring.

Est. Repair Cost: £0–£200 (Software update / system reflash)
Warning Signs:

Touchscreen failing to respond to first-time finger prods or swipes, Intermittent freezing or blanking of smartphone mirroring through Apple CarPlay or Android Auto, Prolonged distraction required to access basic heating and air-conditioning adjustments

What to Inspect:
  • Test touch responsiveness across climate control and navigation menus while stationary
  • Connect a smartphone to verify Apple CarPlay or Android Auto stability and audio playback
  • Check the system settings menu to confirm the vehicle is running the latest Chery OTA firmware release
Verified by IsItAGoodCar Research TeamUpdated

Low-Speed Jittery Ride and Secondary Suspension Harshness

MinorSuspension & Chassis

Despite claims of chassis tuning for European and UK road networks, the Jaecoo 5 displays an unsettled secondary ride quality over scarred urban tarmac and corrugated surfaces. The suspension damping struggles to absorb sharp road imperfections at low speeds, transmitting noticeable shudder and jitter through the cabin and seat bases. When driven on undulating national-speed-limit B-roads, the relatively soft primary damping allows pronounced body lean in corners followed by rebound float over crests, creating a disconnected driving experience that lacks the body control of European class benchmarks.

Est. Repair Cost: £0 (Inherent chassis damping characteristic)
Warning Signs:

Choppy, jittery ride vibrations over coarse tarmac and urban road patches, Noticeable cabin shudder and thumping over sunken utility covers and speed cushions, Excessive body roll and vertical float when negotiating undulating country roads

What to Inspect:
  • Conduct an extensive road test over rough suburban tarmac and speed humps at 20–30 mph
  • Assess body roll and rebound settling over a twisting, undulating B-road section
  • Inspect factory tyre pressure specifications and check alloy wheels for kerbing or impact cracks
Verified by IsItAGoodCar Research TeamUpdated

Buying Tips for 2025 Jaecoo 5

  • Compare the 1.6-litre petrol model directly against the electric E5 if your driving profile is predominantly urban
  • Confirm that dealer pre-delivery inspection software updates have resolved early infotainment touch latency