The 2021 facelift brought crucial technological updates to the E-Pace, migrating it to a heavily revised platform to accommodate new plug-in hybrid powertrains and introducing the vastly superior 'Pivi Pro' infotainment system.
The 2.0 diesel Ingenium engine used in the E-Pace is prone to timing chain stretch and failure. The root cause is oil dilution from incomplete DPF regenerations and insufficient oil changes, combined with weak chain guides. If the chain snaps, it destroys the engine by allowing pistons to hit valves.
Sensor failures or crystallization in the AdBlue tank can lead to a "No Start" countdown.
The ZF 9HP 9-speed automatic transmission exhibits harsh shifts, gear hunting on hills, and hesitant downshifts. The software struggles with the closely-spaced gear ratios, particularly in low-speed urban driving and during cold operation. A TCM software update significantly improves shift quality.
The InControl Touch and Touch Pro infotainment systems are known for freezing, rebooting, or displaying a black screen. The system struggles with simultaneous Bluetooth streaming and navigation processing. Software updates from Jaguar can resolve many issues but the fixes are not always delivered promptly.