IsItAGoodCar
Reliability Guide

Common Problems with the
2024 Lexus RZ

Introduction of the front-wheel-drive RZ 300e with larger 77 kWh battery option and continuous software updates.

What changed for 2024

  • •RZ 300e single-motor FWD added with improved range
  • •Continuous OTA firmware updates for infotainment stability

Common MOT watch-outs

  • !Minor sensor faults relating to parking assist
  • !General wear on 18-inch or 20-inch alloy wheels
6
Known Issues
1
Serious
2
Moderate
3
Minor

All Known Issues

Rear Motor Cable Corrosion ("Cablegate")

SeriousElectrics & Electronics

On AWD RZ 450e and related hybrid models, the high-voltage connector to the rear electric motor is exposed to road salt and moisture. Corrosion at the connector can trigger a 'Hybrid System Malfunction' warning, disable AWD functionality, and cause AM radio interference. Lexus has issued updated protective covers, but buyers must verify whether the revised shield has been fitted.

Est. Repair Cost: £3,000–£5,000
Warning Signs:

Hybrid System Malfunction warning light, Loss of AWD functionality, AM radio static or interference

What to Inspect:
  • Confirm if the latest improved cable and protective cover have been fitted
  • Check service records for any hybrid-system alerts
  • Inspect the rear motor connector if the car is on a lift
Verified by IsItAGoodCar Research TeamUpdated

12V Auxiliary Battery Drain

ModerateElectrics & Electronics

Even as a full EV, the RZ relies on a 12V auxiliary battery for its low-voltage systems. Constant parasitic draw from keyless entry receivers, telematics modules, and the infotainment standby circuit can flatten the battery in as little as 7–10 days of inactivity, preventing the car from entering READY mode and requiring an external jump start or battery replacement.

Est. Repair Cost: £150–£250
Warning Signs:

Car unresponsive to key fob, charging initiation fails, Multiple warning lights on startup after sitting, Infotainment settings and user profiles reset

What to Inspect:
  • Ask if the car has been kept on a trickle charger during storage
  • Check the battery replacement date and voltage after 24 hours parked
  • Confirm the latest DCM telematics software update is installed
Verified by IsItAGoodCar Research TeamUpdated

E-Latch Electronic Door Handle Failure

ModerateElectrics & Electronics

The RZ uses push-button electronic door releases (e-Latch) rather than mechanical pull handles. In damp UK conditions, moisture and road salt can affect the latch mechanism, causing slow opening, incomplete latching, or a failure to open from the outside. The buttons are also prone to unresponsive behaviour when wet or when the car’s low-voltage battery is weak.

Est. Repair Cost: £250–£600 per handle
Warning Signs:

Door does not open smoothly when pressing the exterior button, Tailgate beeping warning or partial opening, Manual override cover must be used frequently

What to Inspect:
  • Press each door handle button repeatedly to verify smooth release
  • Test the tailgate open/close cycle from the key fob and dashboard
  • Inspect rubber seals around handles for moisture ingress
Verified by IsItAGoodCar Research TeamUpdated

Winter Range Drop and Slow Rapid Charging

MinorFuel System

The RZ’s lithium-ion battery performance degrades significantly in cold UK winters. Auto Express long-term testing recorded a drop from 205 miles in fair weather to around 186 miles in winter — 66 miles below the WLTP combined figure. Additionally, rapid DC charging speeds can fall well below the 150 kW peak if the battery is not preconditioned, extending journey times during winter road trips.

Est. Repair Cost: £0 (operational cost)
Warning Signs:

Real-world range 20–25% below WLTP in winter, Rapid charger speed limited to 50–70 kW in cold weather, Battery preconditioning warning in cold conditions

What to Inspect:
  • Review the car’s energy consumption log over recent trips
  • Test rapid charging at a public station to verify peak rate
  • Confirm battery preconditioning settings are enabled in the menu
Verified by IsItAGoodCar Research TeamUpdated

Infotainment Software Freezes and Wireless CarPlay Dropouts

MinorElectrics & Electronics

The 14-inch touchscreen and wireless Apple CarPlay/Android Auto integration on the RZ can suffer from random freezes, slow map loading, and Bluetooth audio dropouts. These issues are often resolved by dealer-applied over-the-air updates, but owners who miss updates or have poor mobile signal coverage may experience persistent glitches that require a system reboot.

Est. Repair Cost: £0 (software update)
Warning Signs:

Screen freezes on the Lexus logo or navigation map, Wireless phone connection drops repeatedly during driving, Profile login errors and settings resetting

What to Inspect:
  • Pair a modern smartphone and stream audio for 10 minutes
  • Navigate through menus quickly to test response time
  • Check the software version in the settings menu
Verified by IsItAGoodCar Research TeamUpdated

Rear Visibility Obstruction (No Rear Wiper)

MinorInterior & Trim

The RZ’s fastback styling eliminates a rear windscreen wiper. In wet UK conditions, rain and road spray accumulate rapidly on the rear glass, severely reducing visibility through the interior mirror and making reversing in rain dangerous. The reversing camera helps, but it is no substitute for a clear rear window, particularly on dark winter evenings.

Est. Repair Cost: £0 (design limitation)
Warning Signs:

Heavy rain droplets obscuring rear glass within minutes, Reversing camera image covered in water droplets, Poor rear visibility in wet motorway conditions

What to Inspect:
  • Inspect the rear glass for water accumulation during rain
  • Test the reversing camera clarity in wet conditions
  • Confirm the heated rear screen operates effectively
Verified by IsItAGoodCar Research TeamUpdated

Buying Tips for 2024 Lexus RZ

  • Check battery state of health and charging port condition
  • Confirm all software updates have downloaded successfully