Common Problems with the
2010–2013 Mercedes-Benz S-Class (W221)

We've identified 2 known issues that can affect the 2010–2013 Mercedes-Benz S-Class (W221). 1 of these are serious faults that could be expensive to repair.

Known Issues

Serious

Moderate

Minor

The 2010–2013 period has an average number of reported issues compared to other Mercedes-Benz S-Class (W221) year periods.

All Known Issues

Airmatic / ABC suspension failure

SeriousSuspension & Chassis

Air springs leak and compressors wear out. ABC (Active Body Control) hydraulic systems on sport models are even more expensive to repair. Cars sag on one corner and throw suspension warnings.

Most affected: All models with Airmatic or ABC

Estimated cost: £800–£3,000Affects: 2005–2013Often appears around: 60,000–120,000 miles

Typical symptoms

•One corner sits low
•Suspension malfunction warning
•Noisy compressor or hydraulic pump

What to inspect before you buy

✓Leave the car parked before viewing
✓Listen for compressor or pump noise
✓Check ride height on all four corners

COMAND infotainment glitches

MinorElectrics & Electronics

The COMAND system can develop disc read errors, screen freezing and audio dropouts. Replacement units are very expensive.

Most affected: All models

Estimated cost: £200–£800Affects: 2005–2013

Typical symptoms

•Disc read errors
•Screen freezing
•Audio cutting out

What to inspect before you buy

✓Test navigation, media and reversing camera
✓Check for latest software updates
✓Ask about previous COMAND repairs

Buying Tips for the 2010 Mercedes-Benz S-Class (W221)

✓Test the Airmatic or ABC suspension from cold; leave it parked overnight before buying.
✓Check the COMAND infotainment system for lag, rebooting or disc read errors.
✓V8 petrols need evidence of regular oil changes and check for balance shaft wear on early M273 engines.

2005–2009 Mercedes-Benz S-Class (W221)