IsItAGoodCar
Reliability Guide

Common Problems with the
2024 Nissan Townstar

In May 2024 Nissan added the Townstar Evalia, a longer-wheelbase five- or seven-seat passenger version with petrol or electric power. It became Nissan's only seven-seat EV, and later range changes dropped Visia and Tekna+, leaving Acenta and Tekna.

What changed for 2024

  • •Townstar Evalia with a long wheelbase, up to seven seats, removable rear seats and 3,750 litres of load space
  • •Electric Evalia gained a heat pump and liquid battery cooling, with 22 kW AC and 80 kW DC charging
  • •UK range later simplified to Acenta and Tekna, with Visia and Tekna+ removed from the price list
  • •Evalia equipment included Around View Monitor, Blind Spot Warning and front and rear parking sensors

Common MOT watch-outs

  • !Seat-belt buckle and mounting faults in the third row after repeated folding and removal
  • !Sliding-door roller and track wear from heavy passenger use and kerb strikes
  • !Rear spring and damper wear from running seven passengers plus luggage
3
Known Issues
0
Serious
1
Moderate
2
Minor

All Known Issues

Townstar EV 45kWh High-Voltage Battery Thermal Cut-Off During Summer Rapid Charging

ModerateCooling System

On EV variants without the optional liquid-chilled battery conditioning pack, repeated DC rapid charging sessions in hot weather can throttle charge speeds down to 15kW to prevent cell overheating.

Est. Repair Cost: £0 (Normal passive thermal limitation)
Warning Signs:

DC rapid charge rate drops severely above 50% state of charge, "Battery Temperature High" message, Extended charging dwell times on motorway trips

What to Inspect:
  • Check whether the EV is equipped with the 22kW AC/80kW DC thermal conditioning upgrade package
Verified by IsItAGoodCar Research TeamUpdated

Twin Sliding Door Lower Track Dirt Ingress & Roller Jam

MinorBodywork & Rust

Grit, winter salt, and road grime accumulate in the exposed lower sills of the sliding side doors, causing the nylon runner wheels to grind, stick, or pull off their track alignment.

Est. Repair Cost: £80–£220
Warning Signs:

Sliding door requires heavy force to latch shut, Scraping metallic sound when opening side doors, Door ajar warning light stays illuminated

What to Inspect:
  • Slide both rear side doors open and shut fully
  • Inspect lower guide channels for gravel or damaged roller bearings
Verified by IsItAGoodCar Research TeamUpdated

1.3 TCe Turbo Wastegate Rod Chirp & Rattle

MinorEngine

On 1.3 TCe petrol models, thermal expansion of the turbocharger wastegate actuator rod linkage causes a metallic buzzing or rattling noise on deceleration around 2,000 RPM.

Est. Repair Cost: £0 (Anti-rattle clip fitment / £120)
Warning Signs:

Buzzing metallic rattle when lifting off throttle, Rattle heard on cold start idle

What to Inspect:
  • Rev engine gently to 2,500 RPM and release throttle while listening for turbo linkage buzz
  • Check for wastegate spring clip retrofit
Verified by IsItAGoodCar Research TeamUpdated

Buying Tips for 2024 Nissan Townstar

  • Fold, slide and refit every rear seat and check that all seatbelts retract cleanly
  • On the Evalia EV, confirm the heat pump works and that 22 kW AC charging is enabled
  • Check the V5 records the right body type and seat count, since conversions and imports exist