Polestar 2 Common Problems & Reliability
The Polestar 2 is a premium electric fastback that established the brand as a serious, direct competitor to the Tesla Model 3 in the UK market. Sharing its underlying architecture with Volvo, it offers a more traditional, solid "car-like" feel than the Tesla, wrapped in sharp, minimalist Scandinavian design. It boasts the Android Automotive operating system, providing seamless Google integration. In the UK, it is highly popular among company car drivers and those who appreciate Volvo-levels of safety and build quality in an EV format. Reliability is generally strong, though early models suffered from software glitches and 12V battery issues. It suits buyers wanting a premium, understated EV with excellent technology.
Select a Model Year Period
Detailed fault breakdown, symptoms, and estimated repair bills by production year.
Most Common Polestar 2 Faults & Repair Costs
TCAM / Connectivity Issues
The TCAM module can fail or become unresponsive, causing the car to lose all internet, GPS, and digital key functions.
No LTE/4G signal, GPS position frozen, SOS light flashing or red, Keys not recognized
- Check internet connectivity in the car
- Verify GPS accuracy
- Ask about recent OTA updates
Axle Clicking / CV Joint Noise
A rhythmic clicking sound from the front or rear axles, particularly noticeable at low speeds or during regenerative braking, often requiring axle replacement.
Rhythmic clicking at low speeds, Clunking when transitioning between acceleration and braking
- Listen for clicking while turning at low speeds
- Drive in a quiet area with windows down
12V Battery Deep Discharge
The 12V battery can drain completely, often due to software preventing the car from entering "deep sleep", leaving the vehicle unable to unlock or start.
Car completely dead, Cannot unlock with key fob, Need to use physical key and jump start
- Check 12V battery health
- Verify the latest software version is installed
High Voltage Coolant Heater (HVCH) Failure
The HVCH provides cabin heat in cold weather. Some early units have failed, leaving the car with no heating.
No cabin heating in winter, Charging speed affected in cold weather, Service system message
- Test heater on maximum setting
- Check for climate-related error codes
- Verify recall status
Infotainment Freezes & Black Screens
The Android Automotive infotainment system can freeze, reboot randomly, or display a black screen, sometimes disabling the reversing camera. Reported across all model years but especially 2021-2023.
Touchscreen unresponsive, Random system reboots, Blank screen after cold start, Reversing camera unavailable
- Test all infotainment functions
- Check software version is current
- Shift into reverse multiple times to test camera
One-Pedal Drive Braking Loss
A recall was issued for a temporary loss of braking functionality after coasting downhill when using One Pedal Drive. This can potentially lead to a collision.
Reduced braking when using one-pedal mode, Pedal feels soft after downhill coasting
- Verify recall status with Polestar
- Test braking in one-pedal mode on varied terrain
Buying a used Polestar 2? Always check for hidden finance and write-off history.
Mechanical problems are only half the battle. Over 1 in 3 UK used cars checked have unpaid finance or accident write-off records that could cause you to lose the car or thousands in value.