IsItAGoodCar
Reliability Guide

Common Problems with the
2019 Renault Scenic Mk4

We've identified 2 known issues that can affect the 2019 Renault Scenic Mk4. None are considered critical, but they're worth knowing about before you buy.

2
Known Issues
0
Serious
1
Moderate
1
Minor

All Known Issues

R-Link 2 Touchscreen Infotainment Black Screen and System Freezing

ModerateElectrics & Electronics

The 7-inch landscape or 8.7-inch portrait R-Link 2 touchscreen controls navigation, radio, vehicle settings, and climate controls. On 2016–2019 cars, the system can suffer blackouts, freeze on the startup logo, or become unresponsive to touch inputs. In addition, Bluetooth drops connections and the reversing camera feed may fail. Early software branches were notoriously buggy; while dealer firmware updates cure software glitches, corrupted flash memory requires complete replacement of the central infotainment processor unit.

Est. Repair Cost: £200–£750
Warning Signs:

Central touchscreen completely black or stuck on the initial Renault diamond logo upon startup, Inability to adjust cabin temperature, ventilation fan speeds, or air conditioning settings, Satellite navigation map freezing mid-journey or failing to locate GPS coordinates, Bluetooth connection dropping repeatedly during hands-free phone calls

What to Inspect:
  • Verify that the R-Link 2 display turns on immediately upon opening the car door and responds smoothly to touches
  • Test climate control adjustment through the bottom menu bar to confirm prompt fan and temperature response
  • Check system information in settings to determine if the software version has been upgraded to a stable release
Verified by IsItAGoodCar Research TeamUpdated

Standard 20-Inch Alloy Wheel Kerbing and Accelerated Suspension Wear

MinorSuspension & Chassis

Every fourth-generation Renault Scenic left the Douai factory fitted with tall and narrow 195/55 R20 tyres on large 20-inch alloy wheels. Because the tyre sidewall is shallow and offers virtually no rim protection lip, the diamond-cut alloy wheels are extraordinarily susceptible to severe kerbing gouges, rim buckling on potholes, and subsequent white-worm lacquer corrosion. Furthermore, the substantial unsprung weight of the 20-inch wheel and tyre combination transmits harsh vertical shock loads through the chassis on uneven UK road surfaces, leading to premature wear and knocking in front anti-roll bar drop links, lower control arm rear bushes, and front strut top mounts.

Est. Repair Cost: £150–£450
Warning Signs:

Clunking or knocking noises from the front wheels when driving over potholes, speed cushions, or sunken drain covers, Severe kerbing grazes, scratches, and peeling protective lacquer around the edges of all four 20-inch alloy rims, Harsh, fidgety ride quality and thumping cabin road noise over broken suburban asphalt, Uneven front tyre shoulder wear requiring premature tyre replacement

What to Inspect:
  • Examine all four 20-inch wheel rims for deep kerbing gouges, cracks, or visible distortions on inner and outer lips
  • Inspect tyre tread depths and brands across the 195/55 R20 tyres, factoring replacement tyre costs into your purchase price
  • Test drive over speed humps and potholed roads listening for front-end suspension knocks and rattles
Verified by IsItAGoodCar Research TeamUpdated

Buying Tips for 2019 Renault Scenic Mk4

  • Prioritise post-2018 models equipped with the durable 1.3 TCe engine, and avoid early 1.2 TCe petrols unless extensive oil maintenance proof is provided
  • Inspect the sidewalls and tread depths of all four 20-inch tyres, noting that replacement 195/55 R20 tyres carry a noticeable price premium
  • Check all four alloy rims meticulously for kerbing gouges and corrosion, as the low-profile tyre design provides minimal wheel rim protection
  • Test every function on the central R-Link 2 portrait touchscreen, including climate control adjustments, satellite navigation, and Bluetooth streaming
  • On diesel variants (dCi), verify that the car has not been confined strictly to town school-run duties to avoid costly DPF soot saturation