Common Problems with the
2019–2022 Audi e-tron SUV

We've identified 5 known issues that can affect the 2019–2022 Audi e-tron SUV. 2 of these are serious faults that could be expensive to repair.

5
Known Issues
2
Serious
2
Moderate
1
Minor

The 2019–2022 period has 2 more issues than the Audi e-tron SUV average across all year periods.

All Known Issues

Coolant Leak into Drive Motor

SeriousEngine

Coolant can leak into the electric motor housing, potentially causing motor failure.

Most affected: 50 e-tron, 55 e-tron

Estimated cost: £0 (Warranty) – £4,000+Affects: 20192022Often appears around: 30k-60k miles

Typical symptoms

  • Electrical system fault warning
  • Loss of drive

What to inspect before you buy

  • Check for any history of motor replacement or software updates related to motor cooling

Battery Cell Degradation and Recall

SeriousEngine

LG battery cells in early e-trons can degrade prematurely or develop fire risk. Audi issued recalls to check and replace faulty battery modules, and some cars are limited to 80% charge.

Most affected: 55 e-tron, 55 e-tron Sportback

Estimated cost: £0 (recall) – £5,000+Affects: 20192022Often appears around: 20k-60k miles

Typical symptoms

  • Reduced range over time
  • Battery recall notification via app
  • Charging limited to 80% by Audi
  • Battery fault warning

What to inspect before you buy

  • Check Audi recall database by VIN for battery campaigns
  • Ask if battery software update 93HV has been applied
  • Verify battery health via MMI

Charging Port and Onboard Charger Faults

ModerateElectrics & Electronics

The motorised charge port lock can fail trapping the cable, and the onboard AC charger module can develop faults preventing home charging while DC rapids still work.

Most affected: All e-tron models

Estimated cost: £0–£3,000Affects: 20192024Often appears around: 20k-50k miles

Typical symptoms

  • Charge cable stuck or won't insert
  • MMI shows charging malfunction
  • Works at DC rapids but not home charger
  • Slow or no AC charging

What to inspect before you buy

  • Test charging at both home and public chargers
  • Check for charge port lock operation
  • Verify no charging error messages in MMI

Air Suspension Leaks

ModerateSuspension & Chassis

The optional air suspension can develop leaks causing the car to sag unevenly, with compressor failure if left unrepaired.

Most affected: Models with air suspension

Estimated cost: £500–£2,000Affects: 20192024Often appears around: 30k-60k miles

Typical symptoms

  • Uneven ride height after parking
  • Compressor running constantly
  • Suspension warning light

What to inspect before you buy

  • Inspect ride height after standing overnight
  • Cycle through height settings
  • Listen for hissing from wheel arches

Software Glitches and MMI Issues

MinorElectrics & Electronics

The MMI infotainment system can suffer screen freezes, spontaneous reboots, and connectivity problems, sometimes resolved by software updates.

Most affected: All models

Estimated cost: £0–£300Affects: 20192024Often appears around: Age-related

Typical symptoms

  • MMI screen freezing or going black
  • Bluetooth and app connectivity drops
  • Phantom warning messages

What to inspect before you buy

  • Check for pending software updates
  • Test all connectivity features
  • Verify MMI behaves consistently

Buying Tips for the 2019 Audi e-tron SUV

  • Check for any "Electrical System Fault" warnings
  • Verify the panoramic roof drains are clear to avoid interior leaks
  • Ensure the air suspension raises and lowers smoothly
  • Check charging port door operation

Browse 2019–2022 Audi e-tron SUV in our Directory

View MOT history, registration data, and reliability scores for 2019–2022 Audi e-tron SUV vehicles.

View 2019–2022 Directory

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