IsItAGoodCar

Common Problems with the
2023–2024 Audi e-tron SUV

We've identified 3 known issues that can affect the 2023–2024 Audi e-tron SUV. None are considered critical, but they're worth knowing about before you buy.

3
Known Issues
0
Serious
2
Moderate
1
Minor

The 2023–2024 period has an average number of reported issues compared to other Audi e-tron SUV year periods.

All Known Issues

Charging Port and Onboard Charger Faults

ModerateElectrics & Electronics

The motorised charge port lock can fail trapping the cable, and the onboard AC charger module can develop faults preventing home charging while DC rapids still work.

Most affected: All e-tron models

Estimated cost: £0–£3,000Affects: 2019–2024Often appears around: 20k-50k miles

Typical symptoms

  • •Charge cable stuck or won't insert
  • •MMI shows charging malfunction
  • •Works at DC rapids but not home charger
  • •Slow or no AC charging

What to inspect before you buy

  • ✓Test charging at both home and public chargers
  • ✓Check for charge port lock operation
  • ✓Verify no charging error messages in MMI

Air Suspension Leaks

ModerateSuspension & Chassis

The optional air suspension can develop leaks causing the car to sag unevenly, with compressor failure if left unrepaired.

Most affected: Models with air suspension

Estimated cost: £500–£2,000Affects: 2019–2024Often appears around: 30k-60k miles

Typical symptoms

  • •Uneven ride height after parking
  • •Compressor running constantly
  • •Suspension warning light

What to inspect before you buy

  • ✓Inspect ride height after standing overnight
  • ✓Cycle through height settings
  • ✓Listen for hissing from wheel arches

Software Glitches and MMI Issues

MinorElectrics & Electronics

The MMI infotainment system can suffer screen freezes, spontaneous reboots, and connectivity problems, sometimes resolved by software updates.

Most affected: All models

Estimated cost: £0–£300Affects: 2019–2024Often appears around: Age-related

Typical symptoms

  • •MMI screen freezing or going black
  • •Bluetooth and app connectivity drops
  • •Phantom warning messages

What to inspect before you buy

  • ✓Check for pending software updates
  • ✓Test all connectivity features
  • ✓Verify MMI behaves consistently

Buying Tips for the 2023 Audi e-tron SUV

  • ✓Check for any "Electrical System Fault" warnings
  • ✓Verify the panoramic roof drains are clear to avoid interior leaks
  • ✓Ensure the air suspension raises and lowers smoothly
  • ✓Check charging port door operation
2019–2022 Audi e-tron SUV

Browse 2023–2024 Audi e-tron SUV in our Directory

View MOT history, registration data, and reliability scores for 2023–2024 Audi e-tron SUV vehicles.

View 2023–2024 Directory

Other Audi e-tron SUV Year Periods

2019–20222023–2024

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