IsItAGoodCar

Common Problems with the
2020–2024 Ford Puma Mk2

We've identified 6 known issues that can affect the 2020–2024 Ford Puma Mk2. None are considered critical, but they're worth knowing about before you buy.

6
Known Issues
0
Serious
5
Moderate
1
Minor

The 2020–2024 period has 3 more issues than the Ford Puma Mk2 average across all year periods.

All Known Issues

1.0 EcoBoost Oil-Pump Belt and Breather-Service Sensitivity

ModerateEngine

The main cam drive is chain-based, but the engine still relies on very specific oil quality and can suffer oil-separator or lubrication-related issues when servicing is stretched.

Most affected: 1.0 EcoBoost 125, 1.0 EcoBoost 155 mHEV

Estimated cost: £150–£1,500Affects: 2019–2024Often appears around: 20,000-70,000 miles

Typical symptoms

  • •Oil leaks around breather components
  • •Noisy start-up after missed servicing
  • •Low-oil-pressure concerns or warning messages

What to inspect before you buy

  • ✓Demand full service history with the right Ford-spec oil
  • ✓Inspect for oil residue around breather and separator parts
  • ✓Check whether any Ford campaigns were completed

12V Battery and Mild-Hybrid Electrical Faults

ModerateElectrics & Electronics

Weak 12V batteries or software glitches can bring stop-start failures, mild-hybrid warnings and intermittent low-voltage gremlins.

Most affected: 1.0 mHEV, 1.0 EcoBoost

Estimated cost: £150–£500Affects: 2019–2024Often appears around: Age-related rather than mileage-related

Typical symptoms

  • •Stop-start unavailable
  • •Hybrid warning messages
  • •Flat battery after standing

What to inspect before you buy

  • ✓Ask for a battery-health printout if available
  • ✓Check whether the car has had repeated battery replacements
  • ✓Watch for low-voltage warnings on startup

Panoramic Roof and Tailgate Water Ingress

ModerateBodywork & Rust

Blocked roof drains or poor sealing can let water into the cabin or boot, leading to trim damage and electrical irritation.

Most affected: Titanium, ST-Line X, Vignale, cars with panoramic roof

Estimated cost: £100–£700Affects: 2020–2024

Typical symptoms

  • •Damp headlining
  • •Wet boot floor
  • •Musty smell or misted windows

What to inspect before you buy

  • ✓Inspect the roof opening and drains if fitted
  • ✓Lift the boot floor and feel under the side trims
  • ✓Look for water marks around the tailgate aperture

ADAS False Alarms and Calibration Issues

ModerateElectrics & Electronics

The Puma advanced driver-assistance systems can be over-sensitive, activating emergency braking when there is no real danger. Dirt on the windshield camera is the most common cause, but calibration after bumper or screen work is also frequently needed.

Most affected: All trims with driver-assistance pack

Estimated cost: £150-£500Affects: 2019–2024

Typical symptoms

  • •False emergency braking activations
  • •Lane-keeping warning when centred in lane
  • •Pre-collision assist not available message

What to inspect before you buy

  • ✓Keep windshield camera and sensors clean
  • ✓Test all driver-assistance features
  • ✓Ask for dealer records of calibration

48V Mild Hybrid System Faults

ModerateElectrics & Electronics

The mHEV belt-driven starter-generator (BISG) and small 48V lithium-ion battery can develop faults. The BISG can fail triggering limp mode, and the 48V battery degrades over time reducing the modest fuel-economy benefit.

Most affected: 1.0 EcoBoost mHEV 155

Estimated cost: £400-£800Affects: 2019–2024Often appears around: Age-related

Typical symptoms

  • •Stop-start unavailable
  • •Hybrid warning messages
  • •Flat battery after standing
  • •BISG failure warning

What to inspect before you buy

  • ✓Ask for a battery-health printout
  • ✓Watch for low-voltage warnings on startup
  • ✓Check for repeated battery replacements

SYNC 3 Infotainment Freezes and Glitches

MinorElectrics & Electronics

The SYNC 3 touchscreen can develop screen freezes, black screens, Bluetooth dropouts and Apple CarPlay/Android Auto disconnections. A soft reset usually fixes it but chronic issues may need dealer software updates.

Most affected: All trims

Estimated cost: £0-£350Affects: 2019–2024

Typical symptoms

  • •Frozen or black infotainment screen
  • •Bluetooth connection dropping
  • •Apple CarPlay not working
  • •Slow or unresponsive touch inputs

What to inspect before you buy

  • ✓Test all media functions during the drive
  • ✓Check current SYNC software version
  • ✓Ask whether OTA updates have been applied

Buying Tips for the 2020 Ford Puma Mk2

  • ✓Do not assume the later chain-driven 1.0 EcoBoost removes all maintenance sensitivity; correct oil and on-time servicing still matter for the oil-pump belt and top-end longevity.
  • ✓Check for 12V battery weakness and intermittent stop-start or mild-hybrid warnings, especially on cars used mainly for short trips.
  • ✓If the car has the panoramic roof, inspect the headlining and boot carefully for damp before being distracted by the trim level.
2019 Ford Puma Mk2

Browse 2020–2024 Ford Puma Mk2 in our Directory

View MOT history, registration data, and reliability scores for 2020–2024 Ford Puma Mk2 vehicles.

View 2020–2024 Directory

Other Ford Puma Mk2 Year Periods

20192020–2024

Looking at a specific 2020 Ford Puma Mk2?

Enter the registration number to check its full MOT history, outstanding finance, write-off status, and more.

Free Vehicle Check