IsItAGoodCar
Reliability Guide

Common Problems with the
2024 Ford Puma Mk2

February 2024 brought a heavy facelift with a new grille, slimmer headlights and a larger touchscreen, while the electric Puma Gen-E arrived in December 2024 with a 46kWh battery and 168PS.

What changed for 2024

  • •New grille, headlights and bumpers, plus a larger touchscreen that absorbs the heater controls
  • •1.0 EcoBoost 125PS with manual or optional auto, and 155PS auto-only, with Vignale trim dropped
  • •Puma Gen-E with a 46kWh NMC battery, 168PS motor, 100kW DC charging and a 43-litre front boot
  • •Gen-E drive units built at Ford's Halewood plant, with cars assembled in Craiova, Romania

Common MOT watch-outs

  • !Tyre wear and alloy damage on 19-inch ST-Line X and ST wheels
  • !Rear suspension springs and bushes on heavier hybrid and electric versions
  • !Brake disc corrosion on Gen-E cars that rely on regenerative braking
6
Known Issues
0
Serious
5
Moderate
1
Minor

All Known Issues

1.0 EcoBoost Oil-Pump Belt and Breather-Service Sensitivity

ModerateEngine

The main cam drive is chain-based, but the engine still relies on very specific oil quality and can suffer oil-separator or lubrication-related issues when servicing is stretched.

Est. Repair Cost: £150–£1,500
Warning Signs:

Oil leaks around breather components, Noisy start-up after missed servicing, Low-oil-pressure concerns or warning messages

What to Inspect:
  • Demand full service history with the right Ford-spec oil
  • Inspect for oil residue around breather and separator parts
  • Check whether any Ford campaigns were completed
Verified by IsItAGoodCar Research Team

12V Battery and Mild-Hybrid Electrical Faults

ModerateElectrics & Electronics

Weak 12V batteries or software glitches can bring stop-start failures, mild-hybrid warnings and intermittent low-voltage gremlins.

Est. Repair Cost: £150–£500
Warning Signs:

Stop-start unavailable, Hybrid warning messages, Flat battery after standing

What to Inspect:
  • Ask for a battery-health printout if available
  • Check whether the car has had repeated battery replacements
  • Watch for low-voltage warnings on startup
Verified by IsItAGoodCar Research Team

Panoramic Roof and Tailgate Water Ingress

ModerateBodywork & Rust

Blocked roof drains or poor sealing can let water into the cabin or boot, leading to trim damage and electrical irritation.

Est. Repair Cost: £100–£700
Warning Signs:

Damp headlining, Wet boot floor, Musty smell or misted windows

What to Inspect:
  • Inspect the roof opening and drains if fitted
  • Lift the boot floor and feel under the side trims
  • Look for water marks around the tailgate aperture
Verified by IsItAGoodCar Research Team

ADAS False Alarms and Calibration Issues

ModerateElectrics & Electronics

The Puma advanced driver-assistance systems can be over-sensitive, activating emergency braking when there is no real danger. Dirt on the windshield camera is the most common cause, but calibration after bumper or screen work is also frequently needed.

Est. Repair Cost: £150-£500
Warning Signs:

False emergency braking activations, Lane-keeping warning when centred in lane, Pre-collision assist not available message

What to Inspect:
  • Keep windshield camera and sensors clean
  • Test all driver-assistance features
  • Ask for dealer records of calibration
Verified by IsItAGoodCar Research Team

48V Mild Hybrid System Faults

ModerateElectrics & Electronics

The mHEV belt-driven starter-generator (BISG) and small 48V lithium-ion battery can develop faults. The BISG can fail triggering limp mode, and the 48V battery degrades over time reducing the modest fuel-economy benefit.

Est. Repair Cost: £400-£800
Warning Signs:

Stop-start unavailable, Hybrid warning messages, Flat battery after standing, BISG failure warning

What to Inspect:
  • Ask for a battery-health printout
  • Watch for low-voltage warnings on startup
  • Check for repeated battery replacements
Verified by IsItAGoodCar Research Team

SYNC 3 Infotainment Freezes and Glitches

MinorElectrics & Electronics

The SYNC 3 touchscreen can develop screen freezes, black screens, Bluetooth dropouts and Apple CarPlay/Android Auto disconnections. A soft reset usually fixes it but chronic issues may need dealer software updates.

Est. Repair Cost: £0-£350
Warning Signs:

Frozen or black infotainment screen, Bluetooth connection dropping, Apple CarPlay not working, Slow or unresponsive touch inputs

What to Inspect:
  • Test all media functions during the drive
  • Check current SYNC software version
  • Ask whether OTA updates have been applied
Verified by IsItAGoodCar Research Team

Buying Tips for 2024 Ford Puma Mk2

  • On a Gen-E, ask for a battery state-of-health report and confirm the home charging cable is present
  • Check every screen function, including the heater controls now buried in the touchscreen
  • Compare a 155PS automatic with a 125PS manual before paying a premium for the auto
2022–20232025–2026
Check a 2024 Ford Puma Mk2 by Registration