IsItAGoodCar
Reliability Guide

Common Problems with the
2019 Ford Transit Custom Mk1 facelift (V362)

We've identified 3 known issues that can affect the 2019 Ford Transit Custom Mk1 facelift (V362). 1 of these are serious faults that could be expensive to repair.

3
Known Issues
1
Serious
2
Moderate
0
Minor

All Known Issues

2.0 EcoBlue Wet Belt Degradation

SeriousEngine

The timing belt runs in oil and is extremely sensitive to skipped services and incorrect oil, eventually clogging the pickup and destroying the engine.

Est. Repair Cost: £1,200–£5,000
Warning Signs:

Low oil pressure warning, Engine rattle on start-up, Debris in the oil filter or sump

What to Inspect:
  • Demand full service evidence with the correct oil specification
  • Be wary of vans with recent sump cleaning but no belt replacement history
Verified by IsItAGoodCar Research Team

AdBlue and NOx Sensor Faults

ModerateExhaust & Emissions

Euro 6 after-treatment faults are common on short-run or neglected vans, ranging from NOx sensors to AdBlue heaters and dosing problems.

Est. Repair Cost: £300–£1,200
Warning Signs:

Engine malfunction warning, Restart countdown message, Poor economy or repeated regeneration behaviour

What to Inspect:
  • Scan for stored NOx and reductant-system faults
  • Check whether the AdBlue tank, heater or sensors have already been replaced
Verified by IsItAGoodCar Research Team

Driver Door Lock and Central Locking Damage

ModerateBodywork & Rust

Break-in attempts often destroy the outer lock and handle carrier, and cheap repairs can leave recurring central-locking or water-ingress problems.

Est. Repair Cost: £150–£600
Warning Signs:

Loose or mismatched exterior handle, Door will not deadlock properly, Signs of drilled, forced or previously replaced lock barrels

What to Inspect:
  • Compare door-handle paint and panel fit against the rest of the van
  • Test both remote keys and all central-locking functions
Verified by IsItAGoodCar Research Team

Buying Tips for 2019 Ford Transit Custom Mk1 facelift (V362)

  • The 2.0 EcoBlue engine uses a 'wet-belt' timing system; you MUST verify it has been serviced with the correct Ford-spec oil to prevent catastrophic failure.
  • Check the AdBlue system; ensure there are no warning lights or 'starts remaining' countdowns, as NOx sensor and injector issues are common.
  • Listen for a loud ticking or chuffing sound from the top of the engine, which indicates failing fuel injectors (a known issue on early EcoBlue engines).
  • Inspect the security of the side sliding doors and rear doors; upgraded aftermarket locks (like RepLocks) are highly recommended due to high theft rates.
  • Verify the SYNC 3 infotainment system operates smoothly and connects to your phone without dropping the connection.
  • Check the DPF history; vans used only for short urban drops frequently suffer from clogged filters requiring forced regeneration or replacement.