IsItAGoodCar
Reliability Guide

Common Problems with the
2017 Ford Transit Custom Mk1 pre-facelift (V362)

We've identified 3 known issues that can affect the 2017 Ford Transit Custom Mk1 pre-facelift (V362). 2 of these are serious faults that could be expensive to repair.

3
Known Issues
2
Serious
1
Moderate
0
Minor

All Known Issues

Dual-Mass Flywheel and Clutch Wear

SeriousGearbox & Transmission

Repeated heavy launches and towing can wear out the clutch and DMF, causing rattles, slip and expensive gearbox-out repairs.

Est. Repair Cost: £900–£1,600
Warning Signs:

Rattle at idle with the clutch engaged, Judder when moving off, High bite point or slip under load

What to Inspect:
  • Pull away uphill once fully warm
  • Listen for DMF noise with the clutch pedal up and down
Verified by IsItAGoodCar Research Team

Early 2.0 EcoBlue Wet Belt Degradation

SeriousEngine

Late pre-facelift Euro 6 vans introduced the oil-bath timing belt; missed servicing or the wrong oil can make the belt shed material and starve the engine of oil pressure.

Est. Repair Cost: £1,200–£5,000
Warning Signs:

Low oil pressure warning, Top-end rattle on start-up, Belt debris visible in drained oil or filter

What to Inspect:
  • Proof of annual servicing with the correct Ford-spec oil
  • Inspect any oil-filter or sump-cleaning invoices very carefully
Verified by IsItAGoodCar Research Team

DPF and EGR Fouling

ModerateExhaust & Emissions

Urban stop-start use and long idling clog the DPF and EGR system, leading to repeat limp-mode faults and expensive cleaning or replacement.

Est. Repair Cost: £250–£1,200
Warning Signs:

Frequent regeneration fan noise after shutdown, Limp mode under load, DPF or engine-management warning lights

What to Inspect:
  • Ask about the van’s usual driving pattern
  • Check for invoices for forced regenerations, DPF cleaning or EGR replacement
Verified by IsItAGoodCar Research Team

Buying Tips for 2017 Ford Transit Custom Mk1 pre-facelift (V362)

  • Check the 2.2 TDCi engine for oil leaks around the timing chain cover and listen for chain rattle on cold startup.
  • Inspect the load area and bulkhead for severe damage, and check the sliding door runners to ensure they haven't worn out from heavy use.
  • Look for rust starting around the wheel arches, door sills, and the bottom of the rear barn doors.
  • Test the manual gearbox; a stiff or crunchy shift from 1st to 2nd gear often means the synchromesh is worn from heavy city driving.
  • Ensure the security locks haven't been tampered with, as these vans are highly targeted for tool theft; consider adding aftermarket deadlocks.
  • Check the front suspension for knocking and the tyres for uneven wear, common on vans that have carried heavy payloads over speed bumps.