IsItAGoodCar
Reliability Guide

Common Problems with the
2024 Ford Transit Custom Mk2 (V710)

We've identified 2 known issues that can affect the 2024 Ford Transit Custom Mk2 (V710). None are considered critical, but they're worth knowing about before you buy.

2
Known Issues
0
Serious
2
Moderate
0
Minor

All Known Issues

SYNC 4 and Module Software Glitches

ModerateElectrics & Electronics

Early V710 vans can suffer frozen screens, unavailable camera systems or random driver-assistance warnings that usually need software updates rather than hardware.

Est. Repair Cost: £0–£300
Warning Signs:

Frozen or rebooting infotainment screen, Parking cameras or sensors unavailable, ADAS warnings on start-up with no clear mechanical fault

What to Inspect:
  • Test every camera and assistance system during the drive
  • Check dealer records for software or module campaign work
Verified by IsItAGoodCar Research Team

12V Battery Drain and Low-Voltage Faults

ModerateElectrics & Electronics

Telematics, accessories or repeated short runs can flatten the 12V battery, triggering stop-start and electrical warnings long before the van feels mechanically worn.

Est. Repair Cost: £150–£450
Warning Signs:

Flat battery after standing, Stop-start unavailable, Random low-voltage or module communication warnings

What to Inspect:
  • Ask for a battery health report
  • Look for aftermarket wiring or signs the van has spent long periods standing unsold
Verified by IsItAGoodCar Research Team

Buying Tips for 2024 Ford Transit Custom Mk2 (V710)

  • ✓Ensure all manufacturer software updates and recalls have been completed, as early models suffered from various electronic glitches.
  • ✓Check for 'deep sleep' mode warnings or a flat 12V battery; the extensive electronics can drain the battery quickly if the van isn't driven regularly.
  • ✓Verify the operation of the large central touchscreen, particularly the climate controls which are now integrated into the screen.
  • ✓Inspect the independent rear suspension for any unusual knocks or settling issues when loaded, though it generally offers a vastly superior ride.
  • ✓On diesel models, continue to monitor AdBlue usage and ensure the correct low-ash oil is used for servicing.
  • ✓Check the innovative 'mobile office' steering wheel (if fitted) to ensure the folding mechanism is robust and not damaged.