Reliability Guide

Common Problems with the
2024 Ford Transit Custom Mk2 (V710)

We've identified 2 known issues that can affect the 2024 Ford Transit Custom Mk2 (V710). None are considered critical, but they're worth knowing about before you buy.

Known Issues

Serious

Moderate

Minor

The 2024 period has 1 more issue than the Ford Transit Custom Mk2 (V710) average across all year periods.

All Known Issues

SYNC 4 and Module Software Glitches

ModerateElectrics & Electronics

Early V710 vans can suffer frozen screens, unavailable camera systems or random driver-assistance warnings that usually need software updates rather than hardware.

Most affected: All models

Estimated cost: £0–£300Affects: 2023–2024

Typical symptoms

•Frozen or rebooting infotainment screen
•Parking cameras or sensors unavailable
•ADAS warnings on start-up with no clear mechanical fault

What to inspect before you buy

✓Test every camera and assistance system during the drive
✓Check dealer records for software or module campaign work

12V Battery Drain and Low-Voltage Faults

ModerateElectrics & Electronics

Telematics, accessories or repeated short runs can flatten the 12V battery, triggering stop-start and electrical warnings long before the van feels mechanically worn.

Most affected: All models

Estimated cost: £150–£450Affects: 2023–2024

Typical symptoms

•Flat battery after standing
•Stop-start unavailable
•Random low-voltage or module communication warnings

What to inspect before you buy

✓Ask for a battery health report
✓Look for aftermarket wiring or signs the van has spent long periods standing unsold

Buying Tips for the 2024 Ford Transit Custom Mk2 (V710)

✓Ensure all manufacturer software updates and recalls have been completed, as early models suffered from various electronic glitches.
✓Check for 'deep sleep' mode warnings or a flat 12V battery; the extensive electronics can drain the battery quickly if the van isn't driven regularly.
✓Verify the operation of the large central touchscreen, particularly the climate controls which are now integrated into the screen.
✓Inspect the independent rear suspension for any unusual knocks or settling issues when loaded, though it generally offers a vastly superior ride.
✓On diesel models, continue to monitor AdBlue usage and ensure the correct low-ash oil is used for servicing.
✓Check the innovative 'mobile office' steering wheel (if fitted) to ensure the folding mechanism is robust and not damaged.

2023 Ford Transit Custom Mk2 (V710)