IsItAGoodCar

Common Problems with the
2023–2024 Jaguar E-Pace

We've identified 3 known issues that can affect the 2023–2024 Jaguar E-Pace. 1 of these are serious faults that could be expensive to repair.

3
Known Issues
1
Serious
1
Moderate
1
Minor

The 2023–2024 period has 1 more issue than the Jaguar E-Pace average across all year periods.

All Known Issues

Timing Chain Failure (2.0d Ingenium)

SeriousEngine

The 2.0 diesel Ingenium engine used in the E-Pace is prone to timing chain stretch and failure. The root cause is oil dilution from incomplete DPF regenerations and insufficient oil changes, combined with weak chain guides. If the chain snaps, it destroys the engine by allowing pistons to hit valves.

Most affected: 2.0d Ingenium D150, 2.0d Ingenium D180, 2.0d Ingenium D240

Estimated cost: £1,800–£3,500Affects: 2017–2024Often appears around: 30k-80k miles

Typical symptoms

  • •Metallic rattling noise on cold start
  • •Restricted performance message on dash
  • •Engine warning light (P0016)
  • •Engine misfires or difficulty starting

What to inspect before you buy

  • ✓Listen for timing chain rattle from a cold start
  • ✓Check service history for oil changes every 7k-10k miles
  • ✓Verify Oil Dilution Factor has been reset at services

9-Speed Gearbox Harsh Shifting

ModerateGearbox & Transmission

The ZF 9HP 9-speed automatic transmission exhibits harsh shifts, gear hunting on hills, and hesitant downshifts. The software struggles with the closely-spaced gear ratios, particularly in low-speed urban driving and during cold operation. A TCM software update significantly improves shift quality.

Most affected: All automatic models

Estimated cost: £100–£500Affects: 2017–2024Often appears around: Any

Typical symptoms

  • •Harsh 1-2 and 2-3 upshifts
  • •Gear hunting on slight inclines
  • •Jerky low-speed manoeuvring
  • •Occasional shudder during light acceleration

What to inspect before you buy

  • ✓Take the car on a lengthy test drive including hills
  • ✓Feel for jerky gear changes especially when cold
  • ✓Check if TCM software has been updated

Infotainment System Glitches

MinorInterior & Trim

The InControl Touch and Touch Pro infotainment systems are known for freezing, rebooting, or displaying a black screen. The system struggles with simultaneous Bluetooth streaming and navigation processing. Software updates from Jaguar can resolve many issues but the fixes are not always delivered promptly.

Most affected: All models

Estimated cost: £0–£200Affects: 2017–2024Often appears around: Any

Typical symptoms

  • •Touchscreen unresponsive or frozen
  • •System reboots while driving
  • •Black screen on startup
  • •Bluetooth audio cutting out

What to inspect before you buy

  • ✓Test the infotainment system thoroughly including navigation, Bluetooth and all apps
  • ✓Check if software is up to date
  • ✓Verify all screens work including the dual-view if fitted

Buying Tips for the 2023 Jaguar E-Pace

  • ✓Check the AdBlue system for leaks or warnings on diesel models.
  • ✓Test the 9-speed automatic for "jerky" shifts, especially when cold.
  • ✓The E-Pace is heavy for its size; check the front tires and brake pads for premature wear.
2017–2022 Jaguar E-Pace

Browse 2023–2024 Jaguar E-Pace in our Directory

View MOT history, registration data, and reliability scores for 2023–2024 Jaguar E-Pace vehicles.

View 2023–2024 Directory

Other Jaguar E-Pace Year Periods

2017–20222023–2024

Looking at a specific 2023 Jaguar E-Pace?

Enter the registration number to check its full MOT history, outstanding finance, write-off status, and more.

Free Vehicle Check