Reliability Guide

Common Problems with the
2013 Jaguar XJ (X350/X351)

We've identified 3 known issues that can affect the 2013 Jaguar XJ (X350/X351). 2 of these are serious faults that could be expensive to repair.

3
Known Issues
2
Serious
1
Moderate
0
Minor

All Known Issues

Air Suspension Failure

SeriousSuspension & Chassis

Air struts leak or the compressor fails to reach pressure, leaving the car "slammed" on its bump stops.

Est. Repair Cost: £400–£1,200
Warning Signs:

"Air Suspension Fault" message, Car sitting low on one or more corners after being parked, Harsh ride quality

What to Inspect:
  • Check how quickly the car rises from a cold start
  • Listen for a noisy compressor (located in the front bumper on X350)
Verified by IsItAGoodCar Research Team

Timing Chain Tensioner Wear (5.0 V8)

SeriousEngine

Early 5.0 V8 and 3.0 supercharged V6 engines have a design flaw where the timing chain tensioner piston wears through the aluminium-backed guide over time. This causes the chain to stretch and eventually jump, which can destroy the engine. The issue is most critical on pre-2013 cars.

Est. Repair Cost: £2,500–£5,000
Warning Signs:

Metallic rattling noise on cold start, Restricted performance warning, Engine misfires or runs rough, Timing fault codes (P0016, P0017)

What to Inspect:
  • Listen for chain rattle from a stone-cold start
  • Check service history for timing chain or tensioner replacement
  • Look for evidence of updated tensioners being fitted
Verified by IsItAGoodCar Research Team

Door Lock & Window Regulator Failures

ModerateBodywork & Rust

The door lock actuators and window regulators are common failure points on the X350. Lock failures can leave doors stuck in the double-locked position, while window regulators fail with the cable-driven mechanism snapping or the motor burning out.

Est. Repair Cost: £150–£400 per door
Warning Signs:

Door fails to lock or unlock, Window drops into the door panel, Window operates slowly or makes grinding noises

What to Inspect:
  • Test all door locks and windows from the driver's switch and key fob
  • Check that double-locking disengages correctly
Verified by IsItAGoodCar Research Team

Buying Tips for 2013 Jaguar XJ (X350/X351)

  • On X350 models, look for "white powder" under the paint; this is aluminum corrosion (oxidization) and is common on rivets.
  • On X351 models (2010+), check the sunroof for popping or creaking sounds—a common issue often requiring new subframe bolts.
  • The 3.0D V6 (X351) is a powerhouse but check for any signs of crankshaft issues or oil dilution.