Reliability Guide

Common Problems with the
2024 Lexus NX (Mk2)

The latest NX continues to be a strong seller, benefiting from continuous 'Over The Air' software updates that refine the driving experience and infotainment stability.

What changed for 2024

  • Minor trim updates and new color options.
  • Continuous software improvements to the infotainment and safety systems.

Common MOT watch-outs

  • !Tyre wear on higher-powered PHEV models.
  • !Minor sensor faults.
2
Known Issues
1
Serious
1
Moderate
0
Minor

All Known Issues

Rear Motor Cable Corrosion ("Cablegate")

SeriousElectrics & Electronics

The high-voltage cable connector to the rear electric motor (MGR) is exposed to the elements. Road salt and water can cause the connector to corrode, eventually leading to a loss of AWD and a "Hybrid System Malfunction" warning.

Est. Repair Cost: £3,000–£5,000
Warning Signs:

Hybrid System Malfunction warning, Loss of rear-wheel drive / AWD, AM radio interference

What to Inspect:
  • Ask if the cable has been inspected or replaced
  • Check for the updated cable shield/protector
  • Look for any signs of corrosion at the rear motor junction if the car is on a lift
Verified by IsItAGoodCar Research Team

12V Battery Failure (Critical)

ModerateElectrics & Electronics

The 12V auxiliary battery on the NX Mk2 is a major pain point for UK owners, often failing after only a week of the car being parked.

Est. Repair Cost: Warranty / £200
Warning Signs:

Car completely dead/won't unlock, Alarm sounding weakly, Login profile deleted

What to Inspect:
  • Ask if the battery has been upgraded to the newer, higher-capacity version authorized by Lexus
  • Check for the presence of a jump-starter pack
Verified by IsItAGoodCar Research Team

Buying Tips for 2024 Lexus NX (Mk2)

  • On the NX 450h+ PHEV, verify the charging cable is present and check the electric-only range estimation.
  • Verify all 'Over The Air' software updates have been successfully downloaded and applied.