UK Buyer Reliability Guide4 Known Faults Documented

Lexus RX (AL20) Common Problems & Reliability

The fourth-generation RX feels far more modern than the older car and is usually extremely dependable. The hybrid drivetrain is rarely the problem; most UK ownership issues are wear-related on a heavy luxury SUV or involve the electric tailgate and infotainment hardware.

6
Generation Periods
4
Known Issues
1
Critical Faults
2
Moderate Issues

Select a Model Year Period

Detailed fault breakdown, symptoms, and estimated repair bills by production year.

Most Common Lexus RX (AL20) Faults & Repair Costs

High Risk

Rear Motor Cable Corrosion ("Cablegate")

Est. Cost£3,000–£5,000

On AWD hybrid models, the high-voltage cable connector to the rear motor is prone to severe corrosion from road salt and moisture. If it fails, the car may lose AWD capability and display a hybrid system fault.

Warning Signs:

Hybrid system warning lights, Loss of AWD functionality, Noisy radio reception (AM band)

Low Risk

Rear Brake Disc and Caliper Corrosion

Est. Cost£250–£500

Because the hybrid system handles so much of the slowing, the rear mechanical brakes can corrode and bind if the car mainly does gentle town driving.

Warning Signs:

Squeal or grinding from the rear, Pitted rear discs, MOT advisories for binding or corroded brakes

Moderate Risk

Power Tailgate Strut or Spindle Failure

Est. Cost£450–£1,000

The motorised tailgate can become slow, jerky, or fail to latch properly as the powered struts and spindle mechanisms wear with age.

Warning Signs:

Tailgate stops part-way, Beeping tailgate warning, Groaning noise as the tailgate opens

Moderate Risk

Front Lower Arm Bush Wear

Est. Cost£350–£700

The RX is heavy, and its front lower-arm bushes can soften or tear, leading to vague steering, inner tyre wear, and a dull thump over poor surfaces.

Warning Signs:

Clonk from the front suspension, Steering feels loose on motorways, Uneven inner-edge front tyre wear

Essential Pre-Purchase Step

Buying a used Lexus RX (AL20)? Always check for hidden finance and write-off history.

Mechanical problems are only half the battle. Over 1 in 3 UK used cars checked have unpaid finance or accident write-off records that could cause you to lose the car or thousands in value.

Inspection Checklist for Lexus RX (AL20) Buyers

Inspect the rear discs and calipers carefully because hybrids that do lots of short trips can carry heavy corrosion on the back brakes.
Operate the power tailgate several times and listen for groaning struts or a tailgate that hesitates near the top of its travel.
Try the Remote Touch controller and every climate/audio function, as laggy screens and unresponsive inputs are frustrating and expensive to sort properly.