UK Buyer Reliability Guide4 Known Faults Documented

Mitsubishi Outlander PHEV (GG) Common Problems & Reliability

The UK's best-selling plug-in hybrid for many years. It offers a practical family SUV experience with significant tax benefits for business users.

5
Generation Periods
4
Known Issues
2
Critical Faults
1
Moderate Issues

Select a Model Year Period

Detailed fault breakdown, symptoms, and estimated repair bills by production year.

Most Common Mitsubishi Outlander PHEV (GG) Faults & Repair Costs

High Risk

Battery Degradation & "BMU Reset" Masking

Est. Cost£3,000–£7,000 (Replacement)

The traction battery naturally loses capacity over time. A major concern is the "BMU Reset" where a technician or seller resets the Battery Management Unit, forcing it to report 100% health (State of Health). This "masks" the actual degradation until the car relearns the true capacity over several weeks.

Warning Signs:

Suddenly dropping range after a few weeks of ownership, Inconsistent EV range, Petrol engine starting even when battery shows charge

What to Check Before Buying:
  • Use "PHEV Watchdog" and an OBDII dongle to check actual State of Health (SoH)
  • Check for a suspiciously high health percentage on high-mileage cars
  • Ask for a history of any BMU resets
Verified by IsItAGoodCar Research Team
Moderate Risk

Electric Heater Failure

Est. Cost£300–£1,000

The electric water heater (used when the engine is off) frequently fails. A small inline gauze filter can also block, preventing circulation.

Warning Signs:

No cabin heat when driving in EV mode, Heat only available when petrol engine is running

What to Check Before Buying:
  • Test the heater while the car is in EV mode and parked
Verified by IsItAGoodCar Research Team
High Risk

AC Compressor Failure (Wrong Oil)

Est. Cost£1,000–£3,000

The electric compressor requires specialized POE oil. Using standard PAG oil during a regas will destroy the internal motor.

Warning Signs:

AC not cooling, Loud grinding noise when AC is on, EV system fault light

What to Check Before Buying:
  • Verify that any AC service used POE oil specifically
  • Check AC operation in both EV and Petrol modes
Verified by IsItAGoodCar Research Team
Low Risk

Rear Differential Mount Thud

Est. Cost£150–£300

The rubber in the rear differential center mount perishes, leading to a "thud" or "clonk" when pulling away.

Warning Signs:

Thud from the rear when moving from a standstill, Clunk when releasing the brake

What to Check Before Buying:
  • Inspect the rear diff mount bushing for cracks or play
Verified by IsItAGoodCar Research Team
Essential Pre-Purchase Step

Buying a used Mitsubishi Outlander PHEV (GG)? Always check for hidden finance and write-off history.

Mechanical problems are only half the battle. Over 1 in 3 UK used cars checked have unpaid finance or accident write-off records that could cause you to lose the car or thousands in value.

Inspection Checklist for Mitsubishi Outlander PHEV (GG) Buyers

Check for the "BMU (Battery Management Unit) Reset" scam, where sellers reset the battery health to show 100% capacity temporarily. A real test drive starting with a full battery is essential.
Listen for a clicking noise from the rear motor on early models, which could indicate a mounting issue.
Verify the operation of the rapid charging port (CHAdeMO) if you plan on using public chargers.
Check the electric heater operation in EV mode; it's a common failure point that is expensive to fix.