UK Buyer Reliability Guide4 Known Faults Documented

Mitsubishi Outlander PHEV (GG) Common Problems & Reliability

The UK's best-selling plug-in hybrid for many years. It offers a practical family SUV experience with significant tax benefits for business users.

5
Generation Periods
4
Known Issues
2
Critical Faults
1
Moderate Issues

Select a Model Year Period

Detailed fault breakdown, symptoms, and estimated repair bills by production year.

Most Common Mitsubishi Outlander PHEV (GG) Faults & Repair Costs

High Risk

Battery Degradation & "BMU Reset" Masking

Est. Cost£3,000–£7,000 (Replacement)

The traction battery naturally loses capacity over time. A major concern is the "BMU Reset" where a technician or seller resets the Battery Management Unit, forcing it to report 100% health (State of Health). This "masks" the actual degradation until the car relearns the true capacity over several weeks.

Warning Signs:

Suddenly dropping range after a few weeks of ownership, Inconsistent EV range, Petrol engine starting even when battery shows charge

What to Check Before Buying:
  • Use "PHEV Watchdog" and an OBDII dongle to check actual State of Health (SoH)
  • Check for a suspiciously high health percentage on high-mileage cars
  • Ask for a history of any BMU resets
Verified by IsItAGoodCar Research Team
Moderate Risk

Electric Heater Failure

Est. Cost£300–£1,000

The electric water heater (used when the engine is off) frequently fails. A small inline gauze filter can also block, preventing circulation.

Warning Signs:

No cabin heat when driving in EV mode, Heat only available when petrol engine is running

What to Check Before Buying:
  • Test the heater while the car is in EV mode and parked
Verified by IsItAGoodCar Research Team
High Risk

AC Compressor Failure (Wrong Oil)

Est. Cost£1,000–£3,000

The electric compressor requires specialized POE oil. Using standard PAG oil during a regas will destroy the internal motor.

Warning Signs:

AC not cooling, Loud grinding noise when AC is on, EV system fault light

What to Check Before Buying:
  • Verify that any AC service used POE oil specifically
  • Check AC operation in both EV and Petrol modes
Verified by IsItAGoodCar Research Team
Low Risk

Rear Differential Mount Thud

Est. Cost£150–£300

The rubber in the rear differential center mount perishes, leading to a "thud" or "clonk" when pulling away.

Warning Signs:

Thud from the rear when moving from a standstill, Clunk when releasing the brake

What to Check Before Buying:
  • Inspect the rear diff mount bushing for cracks or play
Verified by IsItAGoodCar Research Team
Essential Pre-Purchase Step

Buying a used Mitsubishi Outlander PHEV (GG)? Always check for hidden finance and write-off history.

Mechanical problems are only half the battle. Over 1 in 3 UK used cars checked have unpaid finance or accident write-off records that could cause you to lose the car or thousands in value.

Inspection Checklist for Mitsubishi Outlander PHEV (GG) Buyers

✓Check for the "BMU (Battery Management Unit) Reset" scam, where sellers reset the battery health to show 100% capacity temporarily. A real test drive starting with a full battery is essential.
✓Listen for a clicking noise from the rear motor on early models, which could indicate a mounting issue.
✓Verify the operation of the rapid charging port (CHAdeMO) if you plan on using public chargers.
✓Check the electric heater operation in EV mode; it's a common failure point that is expensive to fix.