IsItAGoodCar
UK Buyer Reliability Guide5 Known Faults Documented

Polestar 4 Common Problems & Reliability

The Polestar 4 is a radical, coupe-styled electric SUV that famously deletes the rear window entirely, relying instead on a high-definition roof-mounted camera for rearward visibility. Positioned between the Polestar 2 and 3 in size and price, it is the fastest production car the brand has ever built, offering blistering dual-motor performance. In the UK, its unique design and tech-heavy approach appeal to early adopters and design-conscious buyers who want an alternative to the Tesla Model Y. Early impressions suggest excellent build quality and dynamic handling. It perfectly suits tech-savvy buyers who prioritize cutting-edge design and performance over traditional SUV practicality.

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Generation Periods
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Known Issues
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Critical Faults
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Moderate Issues

Select a Model Year Period

Detailed fault breakdown, symptoms, and estimated repair bills by production year.

Most Common Polestar 4 Faults & Repair Costs

Low Risk

Digital Mirror Refocusing / Eye Strain

Est. Cost£0 (No repair required - driver adaptation)

The Polestar 4 has no conventional rear window; a roof-mounted camera feeds an 8.9-inch digital display built into the rear-view mirror. Drivers must constantly refocus between the road ahead and a screen inches from the face, which can cause eye strain and make judging the distance of cars behind harder, especially at night or in wet UK weather. Several reviewers found the setup tiring enough to be a dealbreaker, although most drivers adapt after a few days. The camera image can also appear momentarily blurry when the car is cold.

Warning Signs:

Initial disorientation when glancing at the digital rear-view mirror, Eye strain or fatigue on longer journeys, Difficulty judging the distance of cars behind, Habit of looking for a glass rear window that is not there

What to Check Before Buying:
  • Spend extended test-drive time using the digital mirror in daylight and at dusk
  • Check the roof-mounted camera lens is clean and its washer jet operates
  • Assess whether any focal discomfort eases after several days of driving
Verified by IsItAGoodCar Research TeamUpdated
Moderate Risk

Phantom Braking / ADAS Over-sensitivity

Est. Cost£0 (Software update)

The Pilot Assist adaptive cruise control and autonomous emergency braking can intervene too aggressively. Reviewers report the car braking abruptly when approaching a vehicle in an adjacent lane, or triggering phantom braking on narrow UK roads lined with parked cars. The speed-sign reader has also misread limits, displaying values such as 37 mph or 18 mph and issuing unwarranted alerts. Polestar has issued over-the-air updates to reduce unnecessary brake interventions, but the behaviour can still surface.

Warning Signs:

Unexpected deceleration with no vehicle directly ahead, Braking on narrow roads lined with parked cars, Incorrect speed-limit warnings on the instrument display, Abrupt braking when adaptive cruise approaches a car in the next lane

What to Check Before Buying:
  • Test Pilot Assist and adaptive cruise on UK A-roads and motorways
  • Verify the latest over-the-air software version is installed
  • Ask a Polestar dealer about any outstanding safety or software recalls
Verified by IsItAGoodCar Research TeamUpdated
Moderate Risk

Instrument Cluster & Touchscreen Blackouts

Est. Cost£0-£250 (Over-the-air software update or dealer diagnostic)

Both the digital instrument cluster and the central 15.4-inch touchscreen can suddenly go dead while the car is being driven, leaving the driver without a speedometer, navigation or media. The car itself usually keeps driving and the head-up display may remain visible, but the blackout requires pulling over and switching the car off and on again to restore the screens. The fault has persisted across multiple over-the-air software updates.

Warning Signs:

Central touchscreen and driver display go black while driving, Screen takes a long time to reload after switching the car off and on, Loss of speedometer, navigation and media during a blackout, Head-up display remains visible while the main screens are dead

What to Check Before Buying:
  • Test drive on a motorway or dual carriageway to reproduce any screen blackout
  • Check that the latest over-the-air software version is installed
  • Ask whether the car has suffered previous screen blackouts or display resets
Verified by IsItAGoodCar Research TeamUpdated
Low Risk

Rear-View Camera Fogging in Cold Weather

Est. Cost£0 (No repair required - weather-related)

The roof-mounted camera that feeds the digital rear-view mirror can mist up or fog over on cold, damp UK mornings, leaving a blurry rear view for several minutes until it clears. Because the Polestar 4 has no glass rear window, this camera feed is the driver's only rearward view, so the fogging can make reversing or changing lanes stressful in winter until the camera warms up. Wiping the lens by hand offers only a temporary fix.

Warning Signs:

Blurry or foggy camera feed on cold, damp mornings, Rear-view mirror display takes minutes to clear after start-up, Reduced rearward visibility when reversing in winter, Need to wipe the roof camera lens by hand

What to Check Before Buying:
  • Operate the car from cold and observe whether the camera feed clears within a minute
  • Inspect the roof-mounted rear camera lens for dirt or moisture
  • Test that the camera washer jet sprays and clears the lens
Verified by IsItAGoodCar Research TeamUpdated
Low Risk

Wireless Apple CarPlay & Phone Connectivity Dropouts

Est. Cost£0 (Software update)

Wireless Apple CarPlay and phone pairing can be unreliable, with the connection dropping and requiring the driver to re-pair through the infotainment menus. Reviewers report CarPlay connecting only some of the time, and Bluetooth switching off without warning. Because climate, media and navigation are largely screen-driven, losing phone mirroring removes a key way to control the car while driving.

Warning Signs:

Apple CarPlay fails to connect on first attempt, Bluetooth switching off without warning, Phone audio or navigation dropping out mid-journey, Need to re-pair the phone through the infotainment menus

What to Check Before Buying:
  • Pair your own phone and connect Apple CarPlay several times during a test drive
  • Check that the phone stays connected after the car is locked and unlocked
  • Verify the infotainment system is running the latest software version
Verified by IsItAGoodCar Research TeamUpdated
Essential Pre-Purchase Step

Buying a used Polestar 4? Always check for hidden finance and write-off history.

Mechanical problems are only half the battle. Over 1 in 3 UK used cars checked have unpaid finance or accident write-off records that could cause you to lose the car or thousands in value.

Inspection Checklist for Polestar 4 Buyers

The digital rear-view mirror is crucial; test it extensively to ensure you can adjust to the lack of a physical rear window.
Check the operation of the electrochromic panoramic roof (if optioned), ensuring it transitions from opaque to clear smoothly.
Test the sheer acceleration on dual-motor versions to ensure power delivery is smooth and uninterrupted.
Inspect the interior sustainable materials for fit and finish, ensuring there are no squeaks or rattles.
Verify the infotainment system responsiveness, as it controls virtually every function in the minimalist cabin.
Ensure the rear-view camera lens (mounted on the roof) is clear and the washing mechanism works perfectly.