Heat Pump / Sensor Failure (SB-22-18-002)
SeriousCooling System2021 and early 2022 "refresh" models with heat pumps can experience a loss of heating in winter. This is often caused by faulty refrigerant pressure sensors (Recall SB-22-18-002) which can fail and prevent the compressor from operating correctly.
Most affected: Refresh models with black exterior trim
Typical symptoms
- •No cabin heat in cold weather
- •Defrost function fails
- •Loud grinding noise from the front
What to inspect before you buy
- ✓Verify the heater works on max setting in cold conditions
- ✓Check for climate-related alerts in the service menu
- ✓Confirm if Service Bulletin SB-22-18-002 has been addressed