IsItAGoodCar
Reliability Guide

Common Problems with the
2014 Jeep Cherokee (KL)

The launch year for the KL Cherokee in the UK, and by far the worst for the ZF 9-speed automatic transmission. Early 2014–2015 models had the highest defect rate, with FCA issuing 11 separate software updates and multiple NHTSA recalls including an unintended neutral-shift recall (16V-529). Avoid unless all TCM flashes have been completed.

What changed for 2014

  • •UK launch with ZF 948TE 9-speed automatic
  • •2.4-litre, 3.2-litre V6 and 2.0-litre diesel engines
  • •All-new Fiat-derived platform
  • •11 TCM software updates issued between 2013–2016

Common MOT watch-outs

  • !ZF 9-speed transmission harsh shifts and limp mode
  • !PTU (Power Transfer Unit) failure on 4WD models
  • !Service 4WD warning light
2
Known Issues
2
Serious
0
Moderate
0
Minor

All Known Issues

9-Speed Automatic Transmission (ZF 9HP) Faults

SeriousGearbox & Transmission

The ZF 9-speed automatic is notorious for rough shifting, hesitation, and a tendency to "hunt" for gears.

Est. Repair Cost: £250–£3,500
Warning Signs:

Jerky gear changes, Hesitation when pulling away, Unexpected shifting into neutral

What to Inspect:
  • Check for the latest software updates (TCU flashes)
  • Test drive for smooth transitions between 2nd and 3rd gear
Verified by IsItAGoodCar Research Team

Power Transfer Unit (PTU) Failure

SeriousGearbox & Transmission

The PTU, which sends power to the rear wheels, is prone to internal spline wear or actuator failure.

Est. Repair Cost: £800–£1,500
Warning Signs:

"Service 4WD" warning light, Grinding noise from front axle, 4WD system won't engage

What to Inspect:
  • Scan for 4WD system fault codes
  • Check history for PTU replacements or software updates
Verified by IsItAGoodCar Research Team

Buying Tips for 2014 Jeep Cherokee (KL)

  • ✓Avoid 2014–2015 models unless all transmission recalls are documented
  • ✓Check for the latest TCM software flash — the gearbox is a different car after the updates
  • ✓Test drive from cold, paying attention to the 1-2 shift and pull-away behaviour
2015–2016
Check a 2014 Jeep Cherokee (KL) by Registration